Network Engineer

Job Description: We are seeking a highly skilled and motivated Network Engineer to provide comprehensive network support across multiple customer sites. The ideal candidate will have hands-on experience with LAN and WLAN administration, strong troubleshooting abilities, and a deep understanding of network operations in dynamic environments. As part of the team, you will play a critical role in ensuring the reliability, efficiency, and security of our network infrastructure.

Key Responsibilities:

• Network Administration: Oversee LAN and WLAN operations, ensuring optimal performance and uptime.
  
• Wireless Technology Support: Provide operational support for wireless technologies in warehouse and operational settings.
  
• Day-to-Day Network Operations: Manage daily network activities at supported customer sites, including site start-ups and ongoing maintenance.
  
• Network Monitoring: Proactively monitor network performance to ensure maximum up-time and troubleshoot connectivity issues.
  
• Break/Fix Support: Respond to and resolve network-related issues, ensuring minimal disruption to services.
  
• Collaboration with Teams: Work closely with engineering, IT, and enterprise network teams to diagnose and resolve technical issues.
  
• Network Management Tools: Administer and support Cisco network management platforms (Cisco Prime LMS, WCS, Radius, Tacacs).
  
• Asset Management: Oversee the tracking and management of LAN/WLAN hardware, including surplus equipment.
  

Technical Skills Required:

• Extensive experience with LAN/WLAN administration and troubleshooting.
  
• In-depth knowledge of Cisco hardware configuration, including routers, switches, wireless LAN controllers, and network monitoring tools.
  
• Proficiency in network management and continuous improvement, including software maintenance and upgrades.
  
• Strong understanding of WAN, DNS/DHCP, data cabling, and network hardware installation.
  
• Expertise in cable management and knowledge of industry standards.
  
• Experience with IP Phones, PRI, Analog Lines, and POTS Lines.
  
• Solid understanding of PA Systems.
  
• Proficient in Cisco Prime, Cisco WCS, and other network monitoring platforms.
  
• Experience in the planning, design, and implementation of LAN and wireless networks, including configuration of DHCP and DNS services.
  
• Familiarity with the programming and monitoring of Cisco network equipment.
  
• Ability to plan, design, and upgrade existing networks in accordance with customer enterprise network and security requirements.
  
• Support for WAN implementations, including collaboration with other network teams.
  
• Knowledge of power requirements and standards for network equipment in TCOMM rooms.
  
• Expertise with Cisco hardware (routers, switches, wireless access points).
  

Desired Skills:

• Cisco Certifications (CCNA, CCNP, CCDA) preferred.
  
• Experience in LAN/WLAN implementations during site start-ups.
  
• Proven track record supporting LAN/WAN implementations in remote locations or multi-site environments.
  

Soft Skills Required:

• Strong team collaboration skills, with the ability to work cross-functionally.
  
• Exceptional communication skills, both verbal and written.
  
• Excellent customer service skills, with the ability to effectively address client needs and concerns.
  

Education & Experience:

• Associate s degree in Computer Networking or a related field.
  
• 2-4 years of relevant IT experience in network administration, with a focus on troubleshooting and support.