What are the responsibilities and job description for the Senior Architect position at Efficus Inc.?
Job Description
Job Description
Seeking a Senior Architect to lead front-end architecture and integration for customer engagement solutions, leveraging Next.js, React, Salesforce, Kafka, and omnichannel technologies to enhance digital and in-store experiences.
Technical Skills & Experience
Front-End Development : Expert in JavaScript (ES6 ), TypeScript, React.js, Vue.js, HTML, CSS, Tailwind, Bootstrap.
Experience with Next.js, Rush.js, and React Query (MFE V3 stack).
Architecture & Integration : Strong understanding of API-driven architectures, GraphQL, WebSockets, and headless CMS / eCommerce solutions.
Experience with Kafka for real-time data streaming.
Clientelling & CRM Platforms : Experience with Salesforce (Service Cloud, Marketing Cloud, Commerce Cloud, or Experience Cloud), Tulip, NewStore, or similar platforms.
Omnichannel & Contact Center Solutions : Knowledge of IVR, CTI (Computer Telephony Integration), chatbots, messaging APIs (Twilio, Vonage), and AI-powered customer engagement tools.
Cloud & DevOps : Familiarity with AWS, Azure, or GCP, CI / CD pipelines, serverless computing, and containerized deployments (Docker, Kubernetes).
Security & Compliance : Understanding of OAuth, SSO, PCI-DSS, GDPR, CCPA, and best practices in data security and privacy.
Nice to Have
GitLab for CI / CD automation and version control
Spring Boot & Java for backend services
API Gateway experience (APIGee or alternatives)
Akamai CDN & security solutions
Python for scripting, automation, or AI-driven workflows
Soft Skills & Attributes
Strong problem-solving skills and ability to translate business needs into scalable technical solutions.
Excellent communication and stakeholder management skills.
Passion for fashion, luxury retail, and next-gen customer experiences.
Agile mindset, able to work in fast-paced and iterative development environments.
