What are the responsibilities and job description for the Surgical Services Scheduling Specialist position at Effingham Hospital, Inc.?
Description
Under the general direction of the Director of Surgical Services, the Surgical Services Scheduling Specialist will schedule surgeries, perform patient tracking, input & maintain statistics for the Performance Improvement Program, perform other administrative department duties and assist in the smooth operation of the department in accordance with TJC, federal, state, and local guidelines, organizational and departmental policies, and procedures. Communicates with medical staff, other departments, and outside agencies while maintaining confidentiality. Position requires self-motivation, creativity, and capabilities to function in a semi-autonomous role within a fast paced and dynamic environment.
STANDARDS OF PERFORMANCE
- Ensures adherence to proper infection control, OSHA and safety standards.
- Responsible for scheduling and coordinating surgeries and IV infusions.
- Will pre-register patients for surgery and IV infusions.
- Perform Pre-cert for procedures with insurance companies.
- Maintain the surgical services logbook.
- Maintain and report surgical services statistics.
- Complete the weekly flash report.
- Scan patient charts post-op.
- Perform patient tracking.
- Review charge capture review.
- Maintain and report PI data.
- Manage post-op call log and report findings.
- Answer the telephone promptly and courteously.
- Fax reports to physicians.
- Properly distribute reports.
- Notify department manager of any equipment or supply needs.
- Participate in continuing education.
- Notify the department manager or safety officer of any patient safety concerns, e.g. sanitation, equipment safety, chemical spills.
- Other duties as assigned, needed, requested, or required.
CONDITIONS OF EMPLOYMENT
- All information is subject to verification. False answers or omissions of information on application materials or inability to meet conditions of employment may be grounds for withdrawal of an offer of employment, or dismissal after being employed.
- All Employees are to be COVID-19 Vaccinated or approved for a Religious or Health Exemption.
- All employees must be screened daily at COVID-19 screening stations (ER entrance and Therapy entrance) prior to the start of shift and comply with mandatory face masking.
- All employees are required to successfully complete criminal background check and or fingerprint background check if applicable for the position.
- All employees must possess and maintain a valid and active incumbent Georgia Licensure and or certification based on Job description eligibility requirements.
- All employees must comply with EHS drugfree workplace policy and successfully pass pre-employment and post-employment drug screening requirements.
- All employees must wear proper PPE based on their designated Job Title:
- Materials Management, Environmental Services, and Maintenance staff must wear back brace while lifting anything 25 pounds or higher.
- Care Center direct resident care staff must wear a back brace and gait belt at all times while on duty.
- Clinical staff are required to wear proper PPE designated to their function and duties.
- All employees are required to identify a financial institution for direct deposit of pay before the start of employment and during employment tenure.
Requirements
Minimum Level of Education: Education level equivalent to completion of High School.
Formal Training: Management skills with experience in planning, organizing, implementing, facilitating, interviewing, counseling, and verbal and written communications.
Licensure, Certification, Registration: None Required.
Work Experience: Two years of general office work is preferred, six months of medical office experience preferred.