What are the responsibilities and job description for the Customer Success Manager position at EFI Polymers?
EFI Polymers is a Denver based manufacturer of environmentally friendly, specialty polymer systems for a wide range of industries. We seek a full time Customer Success Manager with a motivated work ethic to help support our sales growth and to grow personally with the company.
We are located in Denver, Colorado near the Northfield Development at I-70 and Holly Street. We supply key components to other manufacturing companies for electrical insulation, composite assembly, technical coatings and other applications. We are a dynamic and growing company started in 1993 with over 40 employees and more than 400 customers located in the U.S. and around the world.
Job Responsibilities
- Communicate clearly and concisely with both external customers and internal team
- Handle order processing for customers from order entry, status updates and shipping
- Process invoices and credit card payments
Job Requirements
- Experience with Microsoft Office Suite (Excel, Word, Outlook)
- Experience with ERP or accounting software
- 5 years in customer service field (manufacturing industry a plus!)
- Excellent communication skills
- Desire to learn and grow in a dynamic environment
EFI Polymers is an Equal Opportunity Employer (U.S.) All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, citizenship, gender, marital status, pregnancy, sexual orientation, gender identity and expression, disability, or veteran status.
