What are the responsibilities and job description for the Air and Ocean Import Specialist position at EFL?
Overview : compensation commensurate with experience.
The Customer Solutions Specialist will perform logistics and operations tasks for our ocean and / or air customers’ accounts to ensure highest level of reliability and efficiency.
Key Responsibilities :
- Will need the ability to liaise directly with the customer and overseas offices, assessing their needs and delivering high level of customer service follow-up.
- Manage and track shipments from origin to destination and communicate that information to both our customers & overseas teams
- Coordinate shipments arrival processes & deliveries setup both domestic and international while adhering to on-time expectations
- Maintain customers SOPs
- Manage and update all shipments milestone / timelines for our EDI customers
- EDI operational knowledge is highly desirable, but not essential
- Support Management when requested to create reports for assigned customers
- Perform and maintain billing functions for assigned customers
- Required to handle files from A-Z
Requirements
EFL provides cutting-edge supply chain solutions to the world's most successful companies. We’re a fast-growing transportation company and we’re just getting started!
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.