What are the responsibilities and job description for the Server Weekends (mornings - out by 3 pm) position at Eggs Up Grill | RS Johnson Enterprises?
- Serves patrons with food and beverages in a positive and friendly manner.
- Provides information to help food and beverage selections.
- Presents ordered choices in a prompt and efficient manner.
- Maintains dining ambiance with an enthusiastic attitude.
- Prepares room for dining by cleaning tables/chairs/floor, setting condiments, napkins/utensils
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Helps patrons select food and beverages by suggesting courses, explaining the specials or limited time offerings, suggesting add-ons or beverages to enhance the customer experience, and answering food preparation questions.
- Transmits orders to the kitchen using the point-of-sale hand-held device, recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
- Keeps kitchen staff informed by noting timing of meal progression.
- Serves orders by picking up and delivering patrons’ choices from kitchen and delivering accompaniments and condiments.
- Responds to additional patron requirements by inquiring of needs and observing dining process.
- Maintains table setting by removing plates as completed, replenishing utensils if needed, refilling water glasses, and being alert to patron spills or other special needs.
- Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
- Obtains revenues by totaling charges, issuing bills, accepting payments, and returning change or credit card and signature slip to patrons.
- Side work as needed (cleaning, restocking, rolling silverware, etc)
- Shifts are staggered. Opener arrives at 5:30, with others arriving from 6:30 - 8 am.
REQUIREMENTS
Eggs Up Grill is a fast paced, friendly, casual dining restaurant, opened from 6am - 2pm daily. Its a franchise with most stores located in the south eastern part of the US. We're neighbors serving neighbors!
