What are the responsibilities and job description for the Document Management Lead position at EGO Inc DBA Brault?
Job Description
Job Description
Description :
Brault is a practice management, billing and coding company exclusively serving acute care independent physician practices.
Under general supervision, this position is responsible for providing technical expertise, training, and performance monitoring to the Document Imaging and Storage Department. The Document Imaging and Storage Department is responsible for the efficient and timely scanning, storage and retrieval of paper based records i.e. patient charts, correspondence, payments, etc.
- Monitors performance and productivity against established benchmarks; takes action to escalate and / or recommend solutions to problems, including attendance and addresses issues such as absenteeism.
- Monitors the Workflow Trackers to ensure timely completion of assigned work, and to ensure compliance to the departmental Service Level Agreements.
- Provides advanced troubleshooting analysis and support of the scanners and Quick Field sessions in use by the Department.
- Develops and recommends contingency plans for immediately resolving any / all data capture disruptions or service failures.
- Ensures adequate filing space of all correspondence, safeguarding both the records and informational content against loss. Maintains the filing systems in an orderly fashion. Recommends record purge schedule.
- Recommends changes to policies and procedures for Document Imaging and Storage.
- Ensures staff is cross trained to provide backup coverage.
- Schedules staff to perform work of the business unit and to meet the company objectives. Work hours will be planned based on operational needs.
- Provides regular reports of staff activity and progress made toward achieving goals / objectives.
Requirements :
