Operations Manager - Distribution Center

Summary

• Directs and coordinates activities of the distribution center. This includes shipping & receiving, pick/pack, Foothold, sewing, inflation, and packaging. In processing materials or manufacturing products in industrial organization by performing the following duties personally or through subordinate supervisors.

Essential Duties & Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Reviews sales orders and production schedule to ascertain product data such as types, quantities, and specifications of products and scheduled delivery dates in order to plan department operations.
• Assist with perpetual inventory process
• Plans shipping operations, establishing priorities and sequences for deliveries and product out the door.
• Prepares operational schedules and coordinates shipping and packaging activities to ensure shipping timelines meets specifications.
• Reviews shipping and operating reports and resolves operational problems to ensure minimum costs and prevent operational delays.
• Inspects machines and equipment to ensure specific operational performance and optimum utilization
• Develops or revises standard operational and working practices and observes workers to ensure compliance with standards.
• Resolves worker grievances or submits unsettled grievances to Human Resources for action
• Compiles, stores, and retrieves production data
• Develop and implement KPIs for distribution center
• Forecasts data to determine department progress toward stated goals and objectives
• Prepares reports, spreadsheets, and presentations.
• Prepares reviews on operational metrics to be presented quarterly to Executive Leadership. This should include current operating status, gaps, fixes to gaps as well as strategic future planning.
• Other duties may be assigned.

Competencies

• Communication: Effectively communicate to internal and external business partners by sharing expertise to encourage accomplishment of shared business goals.
• Teamwork and Collaboration: Actively support and collaborate with peers and team members to contribute to overall company success.
• Knowledge: Display knowledge of department, applicable products, services and business objectives. Demonstrate a continuous learning mindset through continued professional and personal development.
• Accountability: Follow through with tasks and responsibilities in an appropriate and timely manner.
• Work Quality: Produces results, meets goals, and provides services that meets or exceeds EHOBs standards.
• Adaptability: Readily and effectively adapts way of working, thinking and acting in response to changing workplace conditions, targets or goals.
• Strategic Thinking: Demonstrate ability to understand a situation or obstacle from all perspectives.
• EHOB Ambassador: Reflect EHOBs mission, vision and values.

Qualifications
Education and/or Experience

• Bachelors degree (B.S.) or equivalent from four-year college or technical school
• 4-5 years of previous Distribution Center management experience
• Previous perpetual inventory experience

Other Skills

• Language skills: Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public group, and/or boards of directors.
• Mathematical skills: Ability to work with mathematical concepts.
• Reasoning: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of information.
• Computer skills: Knowledge of Microsoft Office Suite

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EHOB does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status or military service.