What are the responsibilities and job description for the Seasonal Front Desk Agent position at EHP Resort & Marina?
Responsibilities including, but not limited to:
- Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel
- Registers guest, assigns rooms, settles guest accounts, and coordinates with other departments to satisfy guest requests
- Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests
- Obtain necessary credit and payment information from guests
- Provide detailed information about hotel facilities and operating hours
- Adhere completely to all Loews EHP Resort & Marina standards
- Sell rooms in accordance with Front Desk sales strategies
- Perform check-out and cash handling activities in accordance with all hotel cashiering and credit policies
- Read Group Profiles and Banquet Event information on a daily basis
- Maintain the cleanliness and excellent condition of equipment and work area
- Other duties as assigned
- Maintains clean and excellent condition of Front Desk area
- Maintains proper stock of all supplies in Front Office
- Executes emergency procedures in accordance with hotel standards
- Notifies appropriate individuals and departments of any problems or unusual matters of significance
- Attends all appropriate hotel meetings and training sessions
- Is polite, friendly, and helpful to guest, employees and management
- Promotes and applies teamwork skills at all times
- Complies with all hotel standards, policies, and rules
- Complies with safety regulations and procedures
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- East Hampton, NY 11937 (Required)
Ability to Relocate:
- East Hampton, NY 11937: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $21