What are the responsibilities and job description for the BizOps Engineer position at Ehub Global Inc?
Position Name : : BizOps Engineer
Location : : St Louis, MO (Day1 Onsite) (Onsite)
Job Type : : Contract
Job description
Need BMC Discovery (Main skilset)
The Configuration Management Inventory BizOps team is looking for a BizOps Engineer who is experienced in Linux and / or Unix System administration. A perfect candidate would also have experience administering the BMC Discovery application.
In this role you will maintain the current BMC Discovery infrastructure which is dominantly Linux based. You will also be leading developing new solutions to meet our internal company needs across a variety of network topologies on premise, hybrid, and cloud solutions. Significant internal training opportunities exist to ensure you will be up and running successfully. We need team members with an appetite for change and pushing the boundaries of what can be done. Experience in working across global development, operations, and product teams to prioritize needs and to build relationships is a must.
Role
The role of business operations is to be the production readiness steward for the platform. This is accomplished by closely partnering with developers to design, build, implement, and support technology services. A business operations engineer will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations.
Ultimately, the role of Biz Ops is to align Product and Customer Focused priorities with Operational needs. We regularly review our run state not only from an internal perspective, but also understanding and providing the feedback loop to our development partners on how we can improve the customer experience of our applications.
All About You
- Provides technical leadership and support to a distributed team managing globally distributed infrastructure.
- Configure, deploy, and administer Linux-based systems across multiple environments.
- Administer the BMC Discovery Software which serves the role of Configuration Management Inventory collection from nearly every type of IT Infrastructure that exists.
- Troubleshoot Network Connectivity and / or Credential issues such as :
- SSH to Linux / Unix Platforms
- WMI Query and Powershell to Windows
- SNMP to Network Devices
- API Connections (for example Credential and Connection to Cloud Providers AWS, Azure, GCP, etc.)
- Discuss, plan, and manage change implementation for upgrades, releases, migrations, and other maintenance.
- Monitor and respond to system alerts and failures.
- Develops plans to improve quality for each project that impacts the platform.
- Ensures platform procedures are developed with best practices and standards and are well documented.
- Helps to innovate on new methodologies to improve Business Operations.
- Coaches junior level employees on Business Operations best practices.
- Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
- Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
- Practice sustainable incident response and blameless postmortems.
- Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover
Qualifications :
Preferred skills :
BMC Discovery Certification
5 years’ experience in BMC Discovery platform, architecture & attribute management.
Knowledge of REGx in pattern Matching
Should have strong working knowledge of BMC Discovery / Application Discovery and Dependency Mapping (ADDM) infrastructure and Administration
Experience with Splunk, Dyntrace, Docker, Kubernetes is a plus.
REST API Integration Experience (familiar with curl, swagger, request / payload management)
Knowledge of integrations of BMC Discovery with a CMDB (Remedy / ServiceNow, etc.) and other applications
Knowledge of SAAM / CAM Concepts a plus
The pay range for this role is $95,000 - $105,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
Salary : $95,000 - $105,000
