What are the responsibilities and job description for the Desktop Support Engineer position at Ehub Global Inc?
Position Name:: Desktop Support Engineer
Location :: Salt Lake City, Utah (onsite)
Job Type:: Contract
Key Responsibilities:
Minimum 8 years of IT experience.
On-Site Support: Respond to client queries and provide on-site technical assistance.
Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware.
Troubleshooting: Diagnose and resolve hardware and software issues.
Installation and Configuration: Set up new hardware, software, and operating systems.
Training and Assistance: Provide training and technical support to end-users.
Documentation: Maintain records of issues and solutions in a ticketing system.
Collaboration: Work with other IT professionals to ensure seamless support.
