What are the responsibilities and job description for the Desktop Support /FSO Technician position at Ehub Global Inc?
Job Title: FSO Technician
Location: Cambridge, MA
Mode : Contract
Skills/Knowledge Required:
- 5-7 years Win7 and Win10 operating systems knowledge
- Ability to perform logical OSI layer troubleshooting to determine root cause of errors
- Working knowledge of TCP/IP, DHCP, DNS, and LAN/WAN networks
- Subnetting and basic network security
- Familiarity with ServiceNow ticketing system and reporting metrics
- Experience developing and deploying attended/unattended imaging/OS installation and virtual backups
- Remote desktop / remote support software experience for technical troubleshooting
- Microsoft Office 2016 and O365
- Microsoft Teams/web conferencing services
- Data storage, migration, and archiving best practices
Salary : $18 - $28