What are the responsibilities and job description for the FSO Technician/IT Desktop Support position at Ehub Global Inc?
Role : FSO Technician / IT Desktop Support
Location : Summit West NJ(Onsite)
Mode : Contract
Skills / Knowledge Required :
5-7 years Win7 and Win10 operating systems knowledge
Ability to perform logical OSI layer troubleshooting to determine root cause of errors
Working knowledge of TCP / IP, DHCP, DNS, and LAN / WAN networks
Subnetting and basic network security
Familiarity with ServiceNow ticketing system and reporting metrics
Experience developing and deploying attended / unattended imaging / OS installation and virtual backups
SCCM software deployment & management tool
Remote desktop / remote support software experience for technical troubleshooting
Microsoft Office 2016 and O365
Microsoft Teams / web conferencing services
Data storage, migration, and archiving best practices
Functional Knowledge Required :
Bachelors of Science in Computer Science, Life Science or equivalent industry experience
CompTIA A , N or S optimal
5 years of relevant technical experience including (but not limited to); Windows OS, networking, remote computing and backup systems
AWS S3 storage and Virtual Workspace experience, a plus
