What are the responsibilities and job description for the Technical Program Manager position at Ehub Global Inc?
Technical Program Manager (Product Operations)
- Hybrid – Must be local to the following locations
- Weston, FL
- Lowell, MA
- Atlanta, GA
- 10 months
- Product Management/Product Operations focus in a SaaS environment.
Responsibilities:
- Technical Acumen: Apply your familiarity with software development processes to guide project planning and execution, ensuring adherence to best practices and standards.
- Customer Experience: Focus on the customer experience (internal and external), with an ability to leverage a customer-centric lens to represent the customers’ needs and preferences within a program or initiative.
- Program Management: Assist in leading complex, cross-function program activities, ensuring alignment with program outcomes and timelines. Collaborate closely with software engineers, product managers, and other stakeholders to facilitate communication and resolve issues.
- Cross-Functional Collaboration: Work closely with cross functional teams to understand project requirements, prioritize tasks, and deliver high-quality software solutions. Foster collaboration and communication among team members to achieve project milestones.
- Risk Management: Identify program risks and issues early and assist in developing mitigation strategies. Monitor risks throughout the program lifecycle and escalate as needed to ensure timely resolution.
Requirements:
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field.
- 3 years of experience in Product Management, Product Operations, or related role in a SaaS organization, with a strong understanding of Agile methodologies, project and program management concepts.
- Able to leverage a customer-centric lens to represent the customers' needs and preferences within a program or initiative.
