What are the responsibilities and job description for the Desktop Support Technician position at Ehub Global Solutions Pvt. Ltd.?
Hi
Hope you are doing great.
We have an urgent requirement from our client. If you are interested in the below opportunity. Please send me your updated resume ASAP and Salary expectations.
Job Role: Desktop Support/ PC Refresh
Position: Contract
Location : San Ramon, CA- Onsite
Qualifications
· Associate degree in relevant field with Experience in Technical support experience in lieu of a degree.
· Experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners.
· Experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems.
· Familiarity with general networking and customer/server concepts.
· Ability to lift 40 lbs, work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation.
Responsibilities
- Provide technical support for desktop systems, ensuring timely resolution of software and hardware issues.
- Troubleshoot and resolve problems related to Microsoft Office and other applications.
- Manage computer hardware and software deployment, including updates and installations.
- Assist users with VPN connectivity and network-related inquiries.
- Maintain documentation of support requests and solutions, ensuring excellent customer service throughout the process.
Thanks & Regards
www.ehub.global
Gaurav Singh
Technical Recruiter
Ehub Global
(214) 200-3696
450 Century Parkway, Suite 250, office 230 Allen, Texas,75013
Stay green - don't print this e-mail!
USA | COSTA RICA | CANADA | INDIA
Job Types: Contract, Temporary, Temp-to-hire
Pay: $20.93 - $25.03 per hour
Expected hours: 25 per week
Schedule:
- 8 hour shift
Experience:
- IT support: 4 years (Preferred)
- DESK SUPPORT: 4 years (Preferred)
Work Location: On the road
Salary : $21 - $25