Family Service Worker

(Orleans)

Position: Family Service Worker
Classification: HS 01-04 ($17.44 - $18.60 - $19.68 - *$20.89)
*To be eligible for HS 04, you must hold a bachelor’s degree in a field related to your
position.
Hours: 40 per week
Supervisor: Family Service Coordinator
Positions Supervised: None

Mission Statement
EightCAP, Inc., improves our community by collaborating with private, government, and community
organizations to deliver programs that alleviate the causes of poverty and its effects, allowing
individuals to become self-sufficient.

Role Overview
As a Family Service Worker, you are responsible for the enrollment and case management of
families in the 0-5 Head Start program. Provides support to families to help identify their own
strengths and needs. Works closely with center staff.

Key Responsibilities
1. Collaboration: Develop and maintain professional relationships with families and
encourage respectful, ongoing two-way communication while supporting families in goal
setting, family needs, and health requirements. Participate in parenting group meetings and
other family activities.
2. Enrollment: Enroll eligible children for the 0-5 Head Start program, ensuring vacancies are
filled within required timeframes. This includes obtaining required documents from
families.
3. Attendance: Monitor individual child attendance. Provide parents with information about
the importance of regular attendance and partner with them to address barriers in
attending.
4. Recruitment: Actively recruit for the 0-5 Head Start program.
5. Compliance: Maintain caseload of families supporting goal setting, family needs, and
health requirements.
6. Community Connection: Awareness of local services, resources, and referrals to share
with families.
7. Communication: Communicate regularly with teachers, home visitors, and 8CAP support
staff to promote effective case management.
8. Substitute: Fill in as substitute caregiver for 0-5 Head Start classrooms or buses, as
needed.
9. Professional Development: Participate in ongoing, required training.
10. Perform Other Duties as Assigned.

Our CORE Values at Work
1. Communication: Serve as the primary contact for families. Effectively communicate
utilizing a variety of formats (phone, in person, email, and text).
2. Compassion: Relate positively to 0-5 participants, families, and staff.
3. Accountability: Ensuring vacancies are filled in a timely manner and helping families to set
measurable goals in a reasonable timeframe with ongoing follow-up.
4. Empowerment: Encourages parents in their role as their children's first and most important
teacher.

Qualifications
• Associate degree in social work, family studies, or human services OR a Child Development
Associates (CDA) OR an associate degree in a related field with a minimum of three years
professional experience in a human service agency. Must obtain (in-house) Family Service
Credential within 18 months of hire.
• Proficient in Microsoft Outlook and program databases.
• Ability to lift and carry up to 50 pounds.
• A valid Michigan driver's license with a satisfactory driving record.
• A criminal records background check, including fingerprint check.

Benefits
Benefits include health, dental, vision, life insurance, AD&D, medical flex, and a 401k with a 5%
employer match on your one-year anniversary. Benefits begin on your 31st day of employment,
including paid holidays.

Apply now!  

EightCAP, Inc. is an equal Employment Opportunity Agency. Auxiliary aids and services are
available upon request to individuals with disabilities. 

Salary : $17