Quality Assurance Investigator

Oversee practices to ensure that procedures enforce programs and service departments to comply with the requirements as it pertains to New York.

RESPONSBILITIES INCLUDE BUT ARE NOT LIMITED TO

• Ensuring that administrative responsibilities pertaining to incident classification, reporting, central state systems and committee reviewing procedures are according to policy.
• Ensuring that all incidents are reported to require state offices and notifications.
• Ensuring that all updated regulations pertaining to incidents are applicable and officially relayed to employees.
• Ensure all incidents are reported, managed and reviewed according to NY.
• Investigate and/or oversee investigations to ensure they are conducted according to regulations, thoroughly and with integrity.
• Oversee and foster that the incident management process fosters the reporting, investigating, reviewing, correcting, and/or monitoring certain events or situations are to enhance the quality of care provided to persons with developmental disabilities, to protect them (to the extent possible) from harm, and to ensure that such persons are free from abuse and neglect.
• Administrate the monthly review Incident Review requirements for NY; as needed
• Monitor incident corrective measures to minimize the potential for recurrence of the same or similar events or situations.
• Gathering, conducting and completing investigations/investigative reports and complete incident packets.
• Enforce prompt reporting of the incidents, events and situations to ensure that immediate steps are taken to protect persons receiving services from being exposed to the same or similar risk.
• Ensure the reporting of certain events, situations and incidents are in an orderly and uniform manner facilitates in order to identify trends, whether within a facility or class of facilities, by one or more agencies, or on a statewide basis, which ultimately allows for the development and implementation of preventive strategies.
• Complete annual trend reports for NY; if needed.
• Maintain and oversee incidents, reporting records are secured, safe and maintained in an organized manner.
• Ensure that all required incident review minute's documentation is maintained and completed according to state regulation,
• Liaison between the Quality Assurance Specialist and administration as it relates to incident managing compliance.
• Ensure that all relevant employees and departments are aware of incident management practices for adequate implementation,
• Ensure all incidents are classified correctly according to NY state regulation and agency policy.
• Ensure the agency implemented the policies and procedures that are in conformance with OPWDD 624/625 regulation to address (i) reporting, recording, investigation, review, and monitoring of reportable incidents and notable occurrences; (ii) identification of reporting responsibilities of employees, interns, volunteers, consultants, contractors, and family care providers.
• Identify incident trends and report to the IRC committee as needed.
• Advise employees related to incident reporting and management according to regulations.
• 21.Prepare Incident Reports which include the description of the incident, the investigation process and findings, the outcome, and recommendations for improvement.
• Submit investigative reports to designated internal and external parties.

Possesses a Bachelor's Degree from an accredited program and or at least a minimum of 6 years of related work experience. A Master's degree in a related field may be substituted for 2 of required experience.