What are the responsibilities and job description for the Restaurant Operations Manager position at Einstein Bros. Bagels?
Job Overview:
As a high-energy leader, you will be responsible for guiding your team in delivering an exceptional guest experience at Einstein Bros. Bagels. You will oversee the overall operation of our restaurants, ensuring that teams are well-trained and equipped to provide excellent service and food quality. Your focus will be on building strong teams, leading by example, and promoting a positive work environment that fosters engagement and living our company values.
Key Responsibilities:
• Ensure that guests receive a warm welcome and feel valued through friendly interactions with team members
• Demonstrate leadership attributes by setting clear goals, holding self and teams accountable, and communicating effectively
• Build and develop strong teams by hiring, training, scheduling, coaching, and providing timely feedback on performance
• Lead teams of store associates in a fair, consistent, and impartial manner, supporting and enforcing all laws and company policies
• Achieve operational excellence by developing performance goals aligned with our operational objectives and striving for year-over-year improvement
Working Relationships:
• Restaurant Clerks, Team Members, Shift Leaders, Assistant Managers, Restaurant Managers, In-Training, General Managers, Brand Managers, and various Corporate personnel and vendors
Job Requirements & Qualifications:
• 1 year of leadership or supervisory experience in a restaurant environment, leading a team
• Valid driver's license and National Food & Safety certification (can be acquired during employment)
• Soft skills: comfortable talking and interacting with guests and team members, high energy, ability to move quickly between tasks, team-oriented, and willing to give extra effort to help others
As a high-energy leader, you will be responsible for guiding your team in delivering an exceptional guest experience at Einstein Bros. Bagels. You will oversee the overall operation of our restaurants, ensuring that teams are well-trained and equipped to provide excellent service and food quality. Your focus will be on building strong teams, leading by example, and promoting a positive work environment that fosters engagement and living our company values.
Key Responsibilities:
• Ensure that guests receive a warm welcome and feel valued through friendly interactions with team members
• Demonstrate leadership attributes by setting clear goals, holding self and teams accountable, and communicating effectively
• Build and develop strong teams by hiring, training, scheduling, coaching, and providing timely feedback on performance
• Lead teams of store associates in a fair, consistent, and impartial manner, supporting and enforcing all laws and company policies
• Achieve operational excellence by developing performance goals aligned with our operational objectives and striving for year-over-year improvement
Working Relationships:
• Restaurant Clerks, Team Members, Shift Leaders, Assistant Managers, Restaurant Managers, In-Training, General Managers, Brand Managers, and various Corporate personnel and vendors
Job Requirements & Qualifications:
• 1 year of leadership or supervisory experience in a restaurant environment, leading a team
• Valid driver's license and National Food & Safety certification (can be acquired during employment)
• Soft skills: comfortable talking and interacting with guests and team members, high energy, ability to move quickly between tasks, team-oriented, and willing to give extra effort to help others
