What are the responsibilities and job description for the Medical Assistant/Referral Coordinator position at Eisenhower Medical Center?
Job Objective: A brief overview of the position.
Coordinates patient care with responsibility for both back office and front office duties. Assigned work queues, organizing documents to be centrally scanned, escorting patient to exam room, performing vital signs, preparing patient for exam and discharge, including preparation of medical chart, returning phones calls, facilitating physician orders, and other duties as needed
Reports to
Clinic Manager, Director or CAO
Supervises
None
Ages of Patients
Pediatric
Adolescent
Adult
Geriatric
Blood Borne Pathogens
Minimal/ No Potential
Qualifications
Education
Preferred: College courses
Licensure/Certification
Required: Medical Assistant course completion, American Heart Association BLS
Preferred: Medical Assistant Certificate
Experience
Required: 1 year healthcare experience
Essential Responsibilities
Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
Manages clinic EMR referral work queues. Facilitates referral to intended clinic in a timely manner.
Ensures that all appropriate patient documentation to external referrals.
Manages clinic EMR incoming referral work queue. Facilitates patient appointments.
Maintain an open and collaborative relationship with clinics and departments to facilitate seamless referral process.
Contacts insurance companies to obtain authorization for ordered treatment.
Answers all incoming telephone requests and correspondence/letters accurately to ensure timely resolution.
Audits accounts to verify accurate and complete patient, guarantor and insurance carrier information to ensure appropriate billing and follow-up.
Submits required documentation to support treatment.
As delegated by Manager, accurately enters dismissed patients into EMR.
Manages and organizes all outgoing documents sent to central HIMS for scanning/indexing: ensures proper patient identification on each document & appropriateness of documents to be scanned.
Covers front desk duties as needed.
Covers back office clinical duties as needed.
Clinical back office duties may include:
Prepares patient charts timely and accurately.
Gathers reports to complete chart.
Places order for films, labs and other studies as appropriate, timely and accurately.
Answers all patient questions and requests timely and appropriately.
Answers phones, retrieves voicemail messages and returns calls timely and appropriately.
Maximizes use of free time between patients and other task to clean and stock rooms copying documents, and filing.
When assigned: Rooms patients, Obtains medical history (vital signs) and assists physicians so that appropriate preparation, examination and diagnostic testing occur without error or delay.
Collaborates with the scheduling of new patients and follow up visits.
Assists with medical and office supplies ordering.
Perform scribe duties if applicable.
Performs other duties as assigned.
Employment Type: Full Time
Shift: Day
Hours: 8 Hour Shift
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Medical Assistant/Referral Coordinator?
Sign up to receive alerts about other jobs on the Medical Assistant/Referral Coordinator career path by checking the boxes next to the positions that interest you.
Not the job you're looking for? Here are some other Medical Assistant/Referral Coordinator jobs in the Rancho Mirage, CA area that may be a better fit.
We don't have any other Medical Assistant/Referral Coordinator jobs in the Rancho Mirage, CA area right now.
