What are the responsibilities and job description for the Jira Admin position at EITACIES Inc?
Key Responsibilities :
- Administer, configure, and maintain Jira instances to support business and development teams.
- Develop and customize Jira workflows, issue types, fields, screens, and permissions.
- Implement and optimize dashboards and reports using EazyBI for data analysis and visualization.
- Utilize ScriptRunner and Groovy scripting to automate Jira processes, enhance functionality, and create custom scripts for workflow automation.
- Integrate Jira with other Atlassian tools (Confluence, Bitbucket) and third-party applications.
- Troubleshoot and resolve issues related to Jira performance, user access, and configurations.
- Implement best practices for Jira governance, security, and scalability.
- Provide user training and support to maximize adoption and efficiency.
- Collaborate with stakeholders to gather requirements and deliver tailored Jira solutions.
- Maintain documentation of system configurations, custom scripts, and best practices.
