What are the responsibilities and job description for the Desktop Support Technician position at eJAmerica?
Job Description
Job Description
Very Important Job Application Prerequisites :
- 4 to 6 video interview rounds (formal dress code required, no ChatGPT or Google allowed).
- Video introduction must be uploaded on eJRekruit.
- Overall process takes 4 to 6 weeks.
- Strict background check, including fingerprinting and drug testing ( Financial Services industry standard).
Overview :
Incident Technician ” is a support role that receives incidents from the global service desk. An Incident Technician primarily troubleshoots and diagnoses hardware , software and applications issues on desktop and mobile devices. All IT Incidents and Service Requests must be recorded and managed in the global ticketing system and executed in compliance.
Key Responsibilities :
Company Description
We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.
Our management consulting services focus on our client's most critical issues and opportunities : strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.
We bring deep, functional expertise, but are known for our holistic perspective : we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.
In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data m
Company Description
We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services. Our management consulting services focus on our client's most critical issues and opportunities : strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective : we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces. In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data m
