What are the responsibilities and job description for the Senior Developer position at eJAmerica?
Job Description
Responsibilities
Strong knowledge contact center technology roles
Create and implement scalable CCAI solutions using Google Cloud technologies
Develop and integrate conversational AI components (NLU TTS STT)
Work with product managers business analysts and development teams to align solutions with business goals
Continuously monitor and optimize AI application performance for a seamless customer experience
Stay updated with trends in conversational AI machine learning and contact center technologies
Bachelor or Master degree in Computer Science Information Technology or a related field
few years in AI machine learning or contact center technology roles
Proven experience in designing and deploying CCAI solutions
Proficiency in conversational AI platforms like Google Dialog flow CX
Programming languages like Node.js Java
Cloud platforms like Google Cloud AWS
Skills required:
- UJET CCaaS
- Google Dialog flow CX
- Node JS
Required Qualifications
- Create and implement scalable CCAIP (UJET) solutions using Google Cloud technologies like Google Dialog Flow
- Develop and integrate conversational AI components (NLU, TTS, STT).
- Continuously monitor and optimize AI application performance for a seamless customer experience.:
- Stay updated with trends in conversational AI, machine learning, and contact center technologies.
- Proven experience in designing and deploying CCAI solutions.
- Proficiency in conversational AI platforms (e.g., Google Dialog flow CX).
- Programming languages (e.g., Node.js, Java).
