What are the responsibilities and job description for the General Manager position at Ekiben - Fells Point?
Are you a dynamic leader passionate about hospitality, guest satisfaction, and team development? Do you thrive in a fast-paced environment where operational excellence and company culture are top priorities? If so, we want you on our team!
Why Join Us?
We’re a high-energy, customer-focused restaurant group dedicated to delivering an incredible dining experience while fostering a positive, growth-oriented workplace. As General Manager, you’ll play a key role in shaping our culture, driving performance, and leading a team to success.
What You’ll Do:
✔ Lead a Strong Team: Foster a culture of respect, teamwork, and guest-first service.
✔ Ensure Operational Excellence: Maintain safety, quality, and efficiency in all aspects of restaurant operations.
✔ Drive Financial Success: Manage labor, cost of goods (COGS), and P&L to hit performance goals.
✔ Develop and Train Staff: Implement growth plans and provide ongoing coaching for team success.
✔ Deliver an Outstanding Guest Experience: Ensure exceptional food quality, service, and hospitality.
✔ Monitor Key Metrics: Keep PRIME costs below 60%, uphold strong customer reviews, and maintain operational standards.
What We’re Looking For:
✔ Experience: 3 years of restaurant management experience, with at least 3 years in multi-unit management or system progression within Ekiben.
✔ Education: Bachelor's degree in Business, Hospitality, or a related field (preferred).
✔ Skills: Strong leadership, communication, and problem-solving abilities.
✔ Tech-Savvy: Proficiency in Microsoft Office and restaurant management software.
✔ Passion: A hands-on leader willing to work at any station and inspire a team.
Compensation & Perks:
Salary: $68,000 during training, increases to $75,000 ($82,000 based on performance)
Bonus Potential: Up to $42,000 annually for hitting key performance goals
Paid Time Off: Two weeks of vacation (with 60-day notice)
Incentives: Performance-based bonuses for PRIME cost control, revenue targets, and operational excellence
Benefits: Company insurance with matching contributions
Salary : $68,000 - $82,000