What are the responsibilities and job description for the SALES/ ACCOUNT MANAGER position at EKS Enterprises?
Benefits:
- Competitive salary
- Opportunity for advancement
- Training & development
We're seeking a dedicated Sales/ Account Manager to join our team. Our focus is on delivering exceptional service and building strong client relationships that drive business growth.
Position: Associate Account Manager
Location: [Insert Location]
Type: Full-time
Location: [Insert Location]
Type: Full-time
Responsibilities:
- Manage customer inquiries promptly via phone and email, handling orders, invoices, and shipment statuses.
- Oversee order processing from inventory availability to shipment, ensuring accurate updates and timely customer communication.
- Process returns and issue credits efficiently to maintain customer satisfaction.
- Maintain and update account information, setting up new accounts and managing existing ones accurately.
- Verify order details for accuracy before processing, including product specifics, pricing, and special instructions.
- Collaborate with the Materials Management team to generate shipping and pick list reports daily, ensuring on-time and accurate order fulfillment.
- Organize customer files with updated contact and shipping information, documenting all shipping and order details.
- Process sample orders promptly and accurately upon customer request.
- Develop sales opportunities by nurturing existing client relationships and seeking new business prospects.
- Perform additional tasks as assigned by management.
Skills:
- Bachelor’s degree required.
- Strong customer service skills with effective communication and a professional demeanor.
- Excellent attention to detail, data entry proficiency, and organizational abilities.
- Ability to multitask, prioritize, and manage time effectively to resolve issues promptly.
- Team player with the capability to work independently when needed.
- Proficient in Microsoft Office suite and adaptable to new digital tools.
Working Hours: 8:30AM-5:00PM - Monday to Friday
Compensation: $22.00 - $24.00 per hour
Salary : $22 - $24
