Front Desk Night Clerk/Auditor

Summary:
The Night Auditor is responsible for ensuring a smooth and efficient operation of the hotel during overnight hours. This position combines front desk duties with accounting and financial reporting tasks to reconcile the day's financial transactions, provide excellent guest service, and ensure hotel security.

Key Responsibilities

Guest Services:

• Greet and assist guests with check-in, check-out, and other inquiries.
• Address and resolve guest issues or complaints in a professional and timely manner.
• Provide information about hotel amenities, local attractions, and services.
• Handle incoming calls, reservations, and room assignments.

Night Audit Duties:

• Reconcile daily revenue and expense transactions, including room charges, taxes, payments, and other financial entries.
• Prepare and distribute financial reports for management, including daily revenue summaries and discrepancies.
• Balance and verify all revenue postings with supporting documentation.
• Audit and correct errors in daily transactions and adjust accounts as necessary.

Security and Safety:

• Monitor the hotel premises to ensure guest safety and security during the night shift.
• Respond to emergencies, such as fire alarms, medical situations, or disturbances, and report incidents to management.
• Lock public areas not in use and ensure only registered guests access the property after hours.

Administrative Tasks:

• Perform end-of-day procedures and prepare systems for the following day.
• Communicate any issues or unusual occurrences to the morning staff or management.
• Maintain accurate and organized records of daily operations.

Qualifications:

• Education: High school diploma or equivalent required

Work Conditions:

• Overnight shifts, including weekends and holidays.
• Must be able to stand for extended periods and lift up to 25 pounds occasionally.
• Ability to remain alert and responsive during late-night hours.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Ability to Relocate:

• Wildwood Crest, NJ 08260: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $20