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Restaurant Supervisor

El Dorado Hotel & Kitchen
Sonoma, CA Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/10/2025

Job Description

Job Description

We are currently hiring a FOH Supervisor for El Dorado Kitchen , the ideal candidate have prior experience in banquets. The property is open on the weekends and holidays, day and evening shifts are required with an open availability.

A LITTLE ABOUT US

Centrally located in the heart of beautiful Sonoma, right on the corner of the lively and historic Sonoma Square, the bustling activity of the plaza provides the ideal setting for this 27-room contemporary boutique hotel and award winning restaurant. Executive Chef Armando Navarro's award-winning and locally-loved menu is crafted from Sonoma ingredients that change with the season. We offer a unique work environment that emphasizes the personal touch for our guests and a positive, professional and healthy work environment for our employees.

WHAT WOULD YOU DO AS A FOH SUPERVISOR?

Courteously greet, escort, and thank upon departure to all guests. Take food and beverage orders, retrieve and serve alcoholic / non-alcoholic beverages and food orders to guests' tables according to restaurant service standards and legal specifications, courteously and efficiently. Collect and process payments in compliance with proper cash handling procedures. Monitor and maintain security of cash till. Ensure security and confidentiality of guest information. Provide guests with excellent experience to ensure satisfaction. Assist in the maintenance of the restaurant area and equipment. Support management with maintaining a positive, cohesive team.

REQUIRED COMPETENCIES :

Ability to :

  • Be well organized, clear thinking, analyze and resolve problems while exercising good judgment.
  • Able to work closely and communicate with outside vendors and BOH, at a constant high pace doing a variety of "time restraint" tasks.
  • Perform job functions with efficiency and attention to detail.
  • Work cohesively with co-workers as part of a team.
  • Provide legible communication.
  • Compute basic mathematical calculations.
  • Perform job functions with minimal supervision.

KNOWLEDGE OF :

  • O.S. system.
  • Table / seat / station numbers, room capacity, hours of operation, proper table set-up and dress code of the Restaurant.
  • Particular characteristics and description of every wine / champagne by the glass and major wines on the wine list.
  • All menu items, prices, preparation method / time, ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.
  • Maintain complete knowledge of, and strictly abide by, state liquor regulations (particularly those prohibiting service to minors and intoxicated persons, and drunk driving).
  • Correct maintenance and use of equipment. Use equipment only as intended.
  • Maintain complete knowledge of, and comply with, all company and departmental service standards and policies.
  • MINIMUM QUALIFICATIONS :

  • Two years of experience as a casual upscale dining Server or equivalent.
  • One year of experience in a supervisory role.
  • Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
  • Food Handler Certification.
  • PREFERRED QUALIFICATIONS :

  • High school graduate
  • Computer training on P.O.S. system
  • Prior training in guest relations.
  • El Dorado Hotel Kitchen is a part of Mosaic Hotel Group; a collection of award-winning, boutique hotels, each providing an immersive experience for the modern traveler. With fewer than 80 rooms each, Mosaic Hotel Group delivers truly personal service and is ingrained in the local culture within their beloved destinations. Mosaic Hotel Group is a division of Palisades Hospitality, a Northern-California based bespoke hospitality management company that manages and develops a curated portfolio of 20 hotels and restaurants and provides industry-tailored financial, design and development consulting services. Palisades is committed to creating design-driven, dynamic spaces thoughtfully rooted in their locale and that leave a lasting impact on our guests and in their communities.

    Palisades Hospitality offers the following benefits for eligible full time employees :

    Health : Medical, Dental, Vision, Life, Flexible Spending Accounts, Health Savings Accounts, Legal, Transportation,

    Retirement : 401k Retirement savings program is available for all full and part time employees over the age of 18

    Perks : All employees are eligible to enjoy a Travel Dining Discount to stay and dine at sister locations. Employees celebrating years of service are recognized with a bonus award for milestone years.

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