Bilingual Community Mental Health Program and Outreach Lead

Would you like to join a growing, compassionate team of people who share a vision for a brighter future?  El Futuro is the leading provider of behavioral health treatment to Latino families in North Carolina. Our mission is to nurture stronger familias to live out their dreams.

El Futuro is currently hiring a full-time Bilingual Community Mental Health Program and Outreach Lead to support the implementation and ongoing operations of the Mentes Fuertes (Strong Minds, Strong Communities) Program, which provides vital mental health support to the Latino community across multiple counties in North Carolina through the expertise of trained Community Mental Health Workers (CMHWs).

As the Mentes Fuertes Program is in the early stages of development, this position will act as temporary Scheduler for client appointments. In July 2025, a full-time Scheduler will be hired, and these functions will be removed.

This position works a regular schedule of 37.5 hours per week; in-person, based out of either the Durham or Siler City clinic and travels one time per week to program sites in Durham, Wake, Orange, Harnett, or Johnston County; with occasional travel to Mecklenburg or Cumberland Counties, and surrounding areas. Schedule includes flexibility to work evenings and weekends. There is the possibility of occasional remote work. Must be available for Friday morning meetings 9:00-11:00am (mostly virtual).

The annual salary for this position starts at $54,000.00, based on experience.

El Futuro provides employer paid medical, dental, vision, life, and long-term disability; 403B matching; generous PTO and paid holidays; paid family medical leave; paid parental leave; and stipend and paid time off for professional development.

ESSENTIAL FUNCTIONS

The Community Mental Health Program and Outreach Lead performs a wide range of functions including, but not limited to the following:

Program Coordination and Outreach Functions:

• Coordinate and organize training for Community Mental Health Workers, other program staff, and community partners.
• Manage scheduling and logistics for program activities, ensure successful implementation.
• Monitor progress on program deliverables, provide regular updates to Community Mental Health Program Manager, and assist with reporting to internal and external stakeholders.
• Plan, coordinate, and conduct outreach events in community locations across Cumberland, Durham, Harnett, Johnston, Mecklenburg, Orange, and Wake counties, and surrounding areas. 
• Build and maintain relationships with local organizations, leaders, and community stakeholders to promote program visibility and participation. 
• Represent El Futuro and the Mentes Fuertes program at funder meetings, stakeholder events, and community engagement events.

Supervision and Staff Support Functions:

• Provide direct supervision to Community Mental Health Workers.
• Provide ongoing, regular feedback and evaluation to supervisees on the quality and timeliness of their work and caseload, make suggestions and recommendations; solicit feedback from supervisees regarding supervision and whether their needs are being met.
• Ensure that supervisees comply with all El Futuro, state, and federal policies, procedures and regulations.
• Ensure that supervisees comply with all legal and ethical practices.
• Provide administrative oversight; support and training to assist supervisees in meeting program goals, record keeping and documentation standards, and quality assurance standards.
• Facilitate effective communication and collaboration among team members and stakeholders.

Community Engagement Functions:

• Coordinate weekly site visits to program locations, ensure consistent engagement and support for field staff. 
• Host and facilitate meetings with funders, stakeholders, and community partners. 
• Prepare detailed reports and presentations for internal and external stakeholders. 

Temporary Scheduler Functions:

• Manage the client scheduling for 10 to 12 CMHWs, each conducting up to 16 sessions per week. 

• Coordinate with host sites and CMHWs to ensure timely scheduling and efficient communication. 

• Ensure schedule changes, cancellations, and updates are communicated promptly to CMHWs and host sites. 

• Maintain an organized system for tracking schedules, availability, and participant registrations. 

GENERAL RESPONSIBILITIES OF EL FUTURO STAFF:

• Participate in meetings and organizational related activities as directed by the supervisor, which may include All Staff Meeting, Individual Supervision, participation on a committee, or other activities.
• Play an active role in the continued development of El Futuro’s work via participation in fundraising and other agency-wide activities.
• Engage in learning opportunities through “La Mesita”, El Futuro’s training platform and network of bilingual providers in North Carolina, or through other appropriate career development opportunities.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in Social Work, Psychology, Public Health, or related field; OR equivalent training and experience.
• Minimum 2 years of experience working in community-based or mental health programs.
• Minimum 2 years of supervisory experience.
• Experience managing budgets, deliverables, and program outcomes.
• Experience in relationship building with diverse stakeholders and community organizations.

KNOWLEDGE, SKILLS, ABILITIES

• Required: Fluency in spoken Spanish. Must also be able to read and communicate with clients in written Spanish. Must be able to document clinical encounters in English.
• Demonstrated ability to build relationships with community members and organizations.
• Able to manage multiple tasks and priorities while affording attention to detail and organization.
• Able to work independently and collaboratively as part of a multidisciplinary team.
• Able to travel one day per week to program sites across multiple counties in North Carolina.
• Alignment with El Futuro’s mission to nurture stronger familias to live out their dreams. 
• Alignment with El Futuro’s values: Calor Humano, Trust, Resilience, Belonging, and Community. 

WORK ENVIRONMENT

• In-person role based in Durham or Siler City clinic, with occasional remote work.
• Required: travel to program counties, including Cumberland, Durham, Harnett, Johnston, Mecklenburg, Orange, and Wake.
• Work schedule includes availability to work evenings and weekends to support program staff.

To apply, submit your cover letter and resume.

El Futuro is an Equal Opportunity Employer and does not discriminate in its employment decisions on the basis of any protected category. El Futuro is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We encourage candidates from all backgrounds to apply.

Salary : $54,000