What are the responsibilities and job description for the Sunland Park Dodge - Automotive Service Advisor position at El Paso Auto Acquisitions Inc?
We are looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.
If this sounds like the perfect opportunity for you, then we encourage you to apply now!
Responsibilities:
- Greets and consults with customers to interpret their needs and arrange for appropriate service.
- Serves as the primary point of contact for all automotive service and repair matters.
- Consult with mechanics about necessary repairs and possible alternatives to expensive work.
- Sells additional needed services.
- Sets and manages the expectations for service delivery for both the customers and mechanics.
- Continuously updates customers on repair needs and completion times.
- Verify that the final invoice reconciles with the work performed on the repair order.
- Performs other duties as assigned.
Qualifications:
- One year of dealership Service Advisor experience, preferred
- Must have a proven record of achieving exceptional customer satisfaction
- Must have a valid driver's license and be in good standing
- Must exhibit personal and professional integrity
- Have a desire for a long term career with a growing organization
- Reynolds and Reynolds experience; preferred