Outreach Coordinator

Level/Salary Range: $38K-$42k Annually (Depending on experience)

Will train applicant: Yes

Travel Required: 75% or as needed

JOB DESCRIPTION

• Coordinates/assists daily street outreach efforts, including morning and end-of-day briefings.

• Coordinates daily field operations, including assigned zones within the County.

• Assist in training new homeless outreach members.

• Assist in conducting monthly outreach meetings.

• Oversees the data entry for outreach.

• Assist in sourcing new referral partners.

• Build strong relationships with outreach partners to collaborate on a homeless outreach effort.

• Provide success stories to leadership and outreach committees.

• Create and update monthly Outreach Newsletter

• Capture pertinent homeless data for weekly and monthly reports.

• Attend weekly and monthly outreach meetings and reports documenting homeless engagements, homeward-bound processing, off-the-street counts, etc.

• Perform other duties as assigned

Qualifications and Education Requirements

• Education: High School Diploma or GED certificate.

• Experience: Minimum of two years progressive, relevant work experience.

• Communication: Able to communicate with all levels of leadership.

• Independence/Supervision: Able to work independently and supervise others.

• Confidentiality/Integrity: Demonstrates ability to maintain confidentiality and departmental integrity.

Preferred Skills

• Microsoft Office Experience: Proficient in Word, Excel, Outlook, and PowerPoint.

• Analytical Skills: Able to define problems, collect data, review information, develop and evaluate options, implement solutions, and draw valid conclusions.

• Decision Making: Considers costs and benefits to choose the most appropriate action.

• Communication Skills: Possesses excellent oral and written communication skills.

• Confidentiality: Able to maintain the confidentiality of sensitive information.

Additional Notes

• Professional Maturity: Demonstrates the ability to separate emotions from issues, challenge biases, and remain calm under pressure.

• Initiative: Proactively takes responsibility, leads on new projects, and independently completes tasks.

• Responsibility: Meets commitments, acknowledges choices, and accepts consequences.

• Communication: Effectively writes and speaks to ensure understanding, using tact when delivering feedback.

• Flexibility: Adapts to change initiatives and demonstrates ongoing support.

• Intelligence: Comprehends information and applies new knowledge.

• Job Knowledge/Technical Knowledge: Possesses a sound understanding of the role, technical systems, and their

organizational impact.

• Interpersonal Communication: Effectively communicates considering psychological, relational, situational,

environmental, and cultural dynamics.

• Manages Change: Demonstrates flexibility with changing environments, responsibilities, tasks, and people.

• Problem-Solving: Timely identifies and resolves issues by skillfully gathering and analyzing information.

• Diligence: Ensures accuracy by following detailed procedures.

• Organization: Effectively prioritizes and plans work to accomplish tasks.

• Dignity, Compassion, Integrity, and Respect: Consistently demonstrates integrity, respect, dignity, and compassion.

• Judgment: Makes independent and sound decisions.

• Teamwork: Collaborates to achieve objectives, shares information, and supports decisions.

• Quality: Sets high standards to ensure excellence.

• Computer Savvy: Efficiently and effectively uses computers and technology.

• Collaboration and Partnership: Encourage dialogue, anticipate, and resolve conflicts.

• Accountability: Takes personal responsibility for adhering to policies, procedures, and performance expectations.

Physical Demands

• Perceives the nature of sounds to receive detailed oral communication.

• Extensive walking and standing.

• Accurately conveys spoken instructions.

• Ascends/descends stairs, ramps, using feet, legs, hands, and arms.

• Possesses close and distance vision.

• Has manual dexterity to reach/handle items and work with fingers.

• Performs light work with objects up to seventy-five pounds.

Public Contact

• Requires heavy public contact, extensive interpersonal skills, and high customer service skills.

Work Hours

• Ability to workday and evening shifts, weekends, and extended hours as needed.

FAX: (915)843-2184

Email: epch@elp.twcbc.com

Subject Line: Outreach Coordinator