What are the responsibilities and job description for the Customer Service Associate Full and Part Time position at El Paso Health Insurance?
About us
We offer health insurance plans for all family members. We are growing with more than 10 years of experience serving El Paso and New Mexico.
We are looking for someone who can share their experience and learn using the latest online applications for successful business enterprises. We need someone who can aid customers, take messages, and use the phone to provide answers to clients' questions. Available immediately for hire at our local El Paso office. Opportunity for personal growth and professional advancement. This job is NOT related to the Medical field.
Requirements:
- 100% Bilingual must know excellent English and Spanish*.
- Must undergo a background check.
- Strong PHONE contact handling skills and active listening
- Familiar with Microsoft Excel and Online Search engines (You will be tested during your interview).
- Customer orientation and ability to adapt/respond to different types of customers.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize and manage time effectively.
Skills & proficiency:
* Phone Skills
* Phone Skills
* Customer Service
- Multitask
- Patience
- Positive Attitude
- Attention to Detail
- People-Oriented
- Problem-Solving
- Organizational Skills
- Computer Skills
Job Type: Full Time & Part Time. Monday to Friday 9:00 am to 5:30 pm and afternoons.
Salary: $10.00 to $13.00 /hour.
Salary : $10 - $13