What are the responsibilities and job description for the Service Assistant position at El Pollo Loco?
Service Assistant
Service Assistant Job Summary :
A friendly face in the dining room. Maintains sanitation and cleanliness of the dining room, restrooms and restaurant exterior. Serves the needs of the guest in the restaurant in a friendly and effective manner.
Responsibilities / Duties :
- Follows company food handling, guest service and safety procedures.
- Maintains a clean exterior of the restaurant including, windows, doors, sidewalks, walls, and a litter free parking lot / Drive thru / trash enclosure
- Maintains a clean interior of the restaurant including, windows, doors, floors, walls, ceilings / vents, drink station, and restrooms. Periodically empties the trash bins in the dining areas.
- Assist any guests in the dining room such as providing refills, utensils, condiments and / or cleaning spills. Guest service skills needed for answering questions, correcting mistakes and offering satisfaction to the guest.
- Cleans and sanitizes tables following guests departures.
- Assists in the training of new Service Assistants
- Supports and assists peers such as expeditors, cashiers, etc.
- Performs additional duties as assigned by the supervisor.
- Has a proactive approach and anticipates guest needs in the dining room.
Physical Requirements :
Qualification Standards :
