Family Housing Program Coordinator

Become A Part of the El Programa Hispano Catòlico Team!

El Programa Hispano Católico (EPHC) is an organization that supports individuals in reaching their fullest potential. For nearly 40 years, our mission has been to advance racial equity and social justice through the power of our Latine roots, culture, and community. This mission, which is at the heart of everything we do, has allowed us to respond to local needs by addressing the social determinants of health. We achieve this through our program areas: Housing, Economic Sustainability, Education, Community Wellness, and DV/SA Prevention and Intervention. Today, EPHC serves more than 30,000 people annually and employs over 100 staff members, the majority of whom are bilingual, and over 93% are bicultural.

Although EPHC is affiliated with the Catholic Charities Network, candidates or participants do not need to be Catholic to work with us or receive services. Across our programs and services, staff of all faiths-or none-work within our framework of respect for our mission, the dignity of the human person, and the common good.

To learn more about EPHC, visit our website at https://elprograma.org/

BENEFITS:

• Vacation & Sick Time Benefits
• 14 Paid Holidays
• 90% employer-paid health insurance with buy-up options
• 401k with Employer Contribution
• Short Term/Long Term Disability Insurance
• Voluntary Life Insurance
• Access to our Retirement plan
• Flexible Spending Account
• Employee Assistance Program
• Group Life Insurance
• Bonus Wellness Days
• Continuous Growth and Development Opportunities
• Opportunities to serve your community and make a positive impact

ABOUT THE ROLE:

The Family Housing Program Coordinator is responsible for leading a team that provides critical support to individuals and families facing housing instability or eviction. Grounded in Assertive Engagement and Trauma-Informed Care principles, this role oversees day-to-day staff supervision, ensures compliance with funder guidelines, and promotes quality service delivery. The Coordinator actively supports team development through hiring, training, coaching, and performance feedback while also managing volunteer efforts and inter-agency collaborations.

This position plays a key role in helping participants access and maintain stable housing by overseeing case management services, facilitating connections to rental assistance, energy support, and community-based resources. The Coordinator tracks program outcomes, supports budget management and audits, and ensures data accuracy through systems like WellSky and Salesforce. Additionally, this role will contribute to broader departmental initiatives focused on enhancing behavioral health collaborations and reducing systemic barriers for participants.

ESSENTIAL DUTIES:

Supervision & Staff Development

• Supervise a team that supports individuals and families experiencing or at risk of homelessness, ensuring services are trauma-informed, strengths-based, and culturally responsive.
• Provide direct supervision in alignment with agency policies and applicable laws, including hiring, training, assigning tasks, evaluating performance, and addressing personnel matters.
• Offer coaching, guidance, and growth opportunities to staff, while managing workloads and adjusting priorities as needed.

Service Delivery & Client Support

• Oversee the delivery of housing stability services, including rental and energy assistance, resource referrals, and budgeting support.
• Ensure participant selection and services align with contract and funder guidelines.
• Maintain accurate, confidential client records and enter data into systems like WellSky and Salesforce.
• Incorporate the Join Office contract terms to service delivery.

Program & Data Management

• Monitor monthly program expenses and assist with annual budget planning and audits.
• Ensure contract compliance and readiness for internal and external audits.
• Track program outcomes and assist with data reporting and analysis.

Community Engagement & Partnerships

• Coordinate and support volunteer activities related to housing programs.
• Build and sustain partnerships, focus on Hacienda CDC, and with community agencies to enhance access and reduce barriers for participants.
• Participate in cross-agency initiatives and workgroups focused on housing, behavioral health, and equity.

Organizational Alignment & Mission

• Support program alignment with broader agency goals and initiatives.
• Work together with Hacienda CDC, at their property, to provide supportive services in accordance with our responsibility's services under the service contract.
• Maintain reliable attendance, demonstrate a collaborative spirit, and follow management direction.
• Perform additional duties as assigned to support the department's mission and operations.

QUALIFICATIONS AND REQUIREMENTS:

Unless an item or section is labeled required, we consider any combination of relevant work experience, volunteering, education, and transferable skills qualifying. Please be clear and specific about how your background is relevant.

• Bilingual fluency in Spanish and English (verbal and written).
• 3 years of experience providing or coordinating housing or social services.
• Team leadership experience, including coaching or supervision.
• Ability to build trust and work with participants from diverse backgrounds, including those affected by poverty, homelessness, and systemic inequity.
• Strong time management, problem-solving, and communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort with data systems.
• Ability to pass a criminal background check in accordance with applicable law.

OTHER REQUIREMENTS:

• Bachelor's degree in Social Work, Human Services, or a related field - or equivalent combination of experience and education.
• Experience working with government-funded programs (city, state, or federal).
• Familiarity with WellSky Salesforce, or other case management systems.
• Personal or lived experience navigating housing instability or other systemic barriers.
• Valid driver's license, insurance, and access to a reliable vehicle (may be required for specific tasks or locations).

COMPENSATION: $26.00-29.00 per hour. Compensation is commensurate with skills and experience.

LOCATION & TYPICAL WORKING CONDITIONS:

This position operates in a hybrid work environment; however, frequent in-person meetings and on-site responsibilities are required. Regular on-site work will take place at the Adelitas - Hacienda CDC offices in Northeast Portland, OR. You may also be asked to report to the El Programa Hispano Católico (EPHC) offices in Gresham, OR. Some duties may involve occasional travel, as well as evening or weekend hours, depending on project needs and deadlines.

EPHC strives to provide a balanced work-life schedule through our innovative 4-day work week. We believe in maximizing productivity and employee well-being by providing an extra day each week for you to recharge and enjoy personal pursuits if you successfully complete your work in that timeframe

TO APPLY: Please submit your cover letter and resume to El Programa Hispano's online application at www.elprograma.org/careers

El Programa Hispano Catolico is proud to be an Equal Opportunity Employer. EPHC does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

EPHC IS AN EQUAL OPPORTUNITY EMPLOYER