Store Director In Training

Description

The Store Manager in training is learning the various responsibilities and functions of the following roles; Store Manager and Assistant Store Manager. At a high level, the Manager in Training will learn how to support the Store Manager in developing strategies and objectives toward driving store sales and profitability. The Manager in training plans and prepares work schedules, supervises employees, and ensures compliance with established security, sales, and record keeping procedures and practices. In addition to support of overall store operations, has responsibility for all front-end positions including; Scan coordinators, customer services managers, front-end manager and head cashiers. Work hours may include nights, weekends and holidays. Flexibility in store assignment is also required. 

Qualifications

• Complete responsibility for the store in the absence of the Store Manager, and Assistant Store Manager, including proper opening closing procedures.  
• In addition to support of overall store operations, has responsibility for all frontend positions including; Scan coordinators, customer services managers, frontend manager and head cashiers.  
• Greets customers and maintains good customer relations.  
• Approves and oversees schedules of all Scan coordinators, customer services managers, front-end manager and head cashiers. Oversees their training, evaluates their work, rewards and recognizes their performance; delegates work assignments in a manner that most effectively utilizes their talents and abilities while maximizing profits.   
• Supports Store Manager with development and direction in the execution of strategies to improve product placement and appearance.  
• Support the Store Manager monitoring display accuracy and appearance to implement promotions. Ensures that products are properly displayed, correctly priced, signed, and ordered in a manner to maintain in-stock conditions.  
• Assists the Store Manager with health, safety and sanitation issues in order to maintain a safe and clean work environment for employees and customers to ensure compliance with all OSHA requirements, other governmental regulations and company standards.   
• Assists the store manager by maintaining accurate department records on all important matters, including employee performance, disciplinary/corrective actions, cash handling, verification, etc.   
• Focuses on customer satisfaction and needs, ensures that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service.  
• Writes reports for accidents or other incidents such as when employees or customers are hurt within the store or in the parking lot and processes according to company procedures.  
• Responsible for dealing with emergencies, crises, and any problems that arise during the day in the store.    
• Other related duties as assigned.