EPIC Principal Trainer - Manning - Information Technology Application

The primary goal of the El Rio Health

IT EPIC Principal Trainer is to support El Rio’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions. \n \nEssential Job Functions : \n\nResponsible for the development of employee role and job function-based curriculum, classroom exercises, competency assessments, and online computer-based learning content using a variety of software programs, tools, and applications.\nProvide end user training for EPIC : including new employees, on-going training, upgrade training, and remediation training.\nLead the design, development, and upkeep of the instructional materials.\nAbility to use appropriate tools to document workflow and develop presentations for a wider audience. \nResponsible and ownership for upkeep and building and testing the Epic training environments and provide support and troubleshooting of any application and technical issues.\nLearn new content and develop subject matter expertise to enhance training materials and supplement new user needs.\nParticipate in workflow integration, Integrated testing, and system validation as part of each upgrade and any new projects.\nCollaborate with analysts on application content changes and new features and develop training strategies.\nTraining and credentialing additional classroom trainers as needed as well as training staff and end users by teaching technical topics as needed.\nManaging projects by prioritizing them and adhering to their timelines from Requirements gathering to Implementation.\nResponsible for building workflow diagrams, creating training scope documents and building the training content needed for all new EPIC functionalities including upgrade and new projects.\n\n\nMaintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position.\nDemonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards. \n\nMinimum Education and Experience : \n\nBachelor’s degree Public Health, Education, or a related field from an accredited college or university.\nThree (3) years’ experience working within an ambulatory care environment within a practice management and EHR systems.\nThree (3) years’ experience in a training or education setting\n\n \nIf applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job.\n \nRequired Licenses, Certifications, and Registrations : \n\nEPIC Principal Training role-based certifications \nLevel I fingerprint clearance card : current valid and in good standing or have applied for it within seven working days after beginning employment.\nEmployees in this position may be required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must be in compliance with Arizona vehicle insurance requirements.\n\n \nEl Rio EPIC Trainer positions require Epic certification based on the specific roles—including Ambulatory, Cadence, HIM, third party applications, and other El Rio Epic applications. For candidates who meet minimum qualifications but are not yet Epic certified, the candidate has 90 days from start date to obtain the required Epic certification. One probationary extension of 30 days may be granted with approval from IT Management and Human Resources. If the employee does not receive certification for the position within this timeframe, they are ineligible to remain in the position, and may seek other opportunities within the Organization for which they are qualified or may resign.\n \nPreferred Education, Experience, Skills, Abilities : \n\nStrong understanding of healthcare operations and technology\nUnderstanding of clinical workflows and terminology\nWorking experience with Visio and MS project\nWorking experience with video and document creation and editing software\nFive (5) years’ experience working within an ambulatory care environment within a practice management and EHR systems.\nFive (5) years’ experience in a training or education setting\nFive (5) years’ electronic health record training experience\nBilingual (English / Spanish) with the ability to speak, read and write in both languages.\n\nEl Rio Health is a diverse and inclusive organization. We are invested in helping you and your family Create Tomorrow.\n