What are the responsibilities and job description for the Restaurant Expo position at El Roblar Investment Property Manager LLC?
- Manage all orders as they are received through the POS and communicate clearly and respectfully to the kitchen, including any special order requests
- Maintain accurate timing for dish executing
- Ensure all dishes are checked for quality and appearance prior to leaving the kitchen
- Maintain up-to-date knowledge of menu items including major components, unfamiliar ingredients, appropriate utensils for service, and drop lines
- Communicate 86s, menu changes, and/or other food related information to the FOH team
- Understand and execute food safety and allergies protocols
- Maintain open and effective communication with BOH team and FOH team
- Respond appropriately to any guest requests or issues by communicating effectively with the proper server or management
- Stock and prepare service related items as needed
- Support service team with table and floor maintenance, as needed, including, but not limited to: water service, clearing and cleaning tables and resetting tables with proper tableware, and polishing tableware
- Maintain cleanliness of work areas
- Demonstrate safe and proper use of all kitchen equipment when applicable
- Adhere to grooming and dress code standards
- Support other team members and foster a positive work environment
- Minimum one year of experience as an Expo or in a role with expediting responsibilities
- A comprehensive knowledge of service flow, ticket times, and kitchen functions and terminology
- Excellent communication, organizational, and interpersonal skills
- Ability to remain calm under pressure and resolve guest conflict
- Willing to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team
- Able to work in a standing/walking position for long periods of time
- Ability to demonstrate quick thinking and adaptability in a constantly changing environment
- Availability to work flexible hours, including late nights, weekends, and holidays.
We are seeking a reliable and motivated Expo to join our team at Hotel El Roblar, opening this spring. As an Expo, you will play a crucial role in ensuring efficient food service delivery and maintaining a positive dining experience for our guests. Your primary responsibility will be to assist the waitstaff and kitchen staff in getting food to the correct tables in a timely manner.
