What are the responsibilities and job description for the Restaurant Host position at El Roblar Investment Property Manager LLC?
- Serve as the first point of contact for guests, ensuring a warm and welcoming experience.
- Greet and seat customers promptly, ensuring they feel welcomed.
- Utilize Resy to manage reservations efficiently, optimize seating arrangements, and maximize table turnover.
- Answer phone calls, assist with guest inquiries, and provide information about the restaurant’s offerings and policies.
- Confidently enforce venue policies while maintaining a professional and approachable demeanor.
- Handle challenging situations with tact and professionalism.
- Collaborate with the kitchen and waitstaff to ensure smooth communication and service flow.
- Maintain a clean, organized, and inviting front-of-house environment.
- Previous experience as a Host/Hostess or similar role in a fast-paced restaurant environment required.
- Proficiency in Resy or similar reservation management platforms.
- Strong communication and interpersonal skills, with the ability to manage customer relationships effectively.
- Professional demeanor with the confidence to enforce policies and handle sensitive situations.
- Availability to work flexible hours, including late nights, weekends, and holidays.
- A passion for hospitality and creating memorable guest experiences.
We are now hiring hosts for Hotel El Roblar, opening this spring. As a host, your goal is to quickly build rapport with patrons and make them feel welcome. Lead guests to their tables, and provide the initial service. The ideal candidate is friendly, outgoing, and committed to providing an exceptional dining experience. The host will possess strong communication skills, a passion for customer service, and the ability to work in a fast-paced environment.
