Injection Assistant

COMPANY OVERVIEW: Since its beginning in 2004, Elase reshaped the aesthetics industry by creating a workplace that engages, elevates, and empowers its people. Just as our employees create an unforgettable experience for all who walk through our doors, we are committed to providing the benefits, pay, and development that allow you to have a great experience at work every day. We take immense pride in fostering an inclusive environment where all our employees can flourish and cultivate a culture of empowerment and mutual support.

JOB DESCRIPTION: We are seeking a motivated and enthusiastic Injection Assistant to join our team and provide invaluable support to our aesthetic injectors. In this role, you will be responsible for assisting injectors with patient care, clinical procedures, system management, and sales for both memberships and skin care products. The ideal candidate has clinical experience, is eager to learn, adaptable, and highly adept at multitasking in a fast-paced environment. This Injection Assistant reports to the General Manager.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required
• Completion of a medical assistant program or aesthetics license preferred.
• 1 years of clinical or spa experience required.
• Previous experience in a medical aesthetic setting is desirable but not required.
• Proficiency in Point of Sale (POS) and medical record systems.

ESSENTIAL SKILL AND ABILITIES:

• Exemplary interpersonal skills and the ability to communicate effectively with patients and colleagues.
• Ability to set a consistent positive and motivating tone with team members.
• Strong sales skills required.
• Excellent organizational skills and attention to detail.
• Flexibility to adapt to changing priorities and responsibilities.
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
• Professionalism and a commitment to upholding ethical standards and patient confidentiality.
• Passion for empowering clients and colleagues, with a genuine interest in the field of medical aesthetics.

RESPONSIBILITIES:

• Provide assistance to aesthetic injectors during patient consultations, treatments, and procedures. This may include preparing treatment rooms, sterilizing equipment, and ensuring patient comfort and safety.
• Interact with patients in a professional and compassionate manner, addressing their concerns and providing support throughout their treatment journey. Educate patients on pre- and post-treatment care instructions as directed by the injector.
• Maintain accurate and organized electronic medical records (EMR), including patient demographics, treatment plans, and progress notes. Ensure compliance with all HIPAA regulations regarding patient confidentiality.
• Promote and sell membership programs and packages to eligible patients, explaining the benefits and terms of membership and assisting with enrollment processes.
• Collaborate closely with other members of the healthcare and operations teams to ensure seamless coordination of patient care and clinic operations.

ADDITIONAL DETAILS:

• Full time and Part time positions are available, no remote duties typically required.
• Must be available to work when our locations are open (including some nights, weekends and Federal holidays).
• Must be able to often stand, lift, and handle heavy objects.
• Hourly commissions.
• 401k with a company match.
• Paid Time Off and Paid Holidays, for full time employees.
• Affordable Health, Dental and Vision insurance with company contributions towards premiums, for full time employees.
• Company paid Disability and Life Insurance, for full time employees.
• Exceptional employee discounted treatments and products, and family/friend discounts.

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed. Elase is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ , veterans & individuals with disabilities.