What are the responsibilities and job description for the Host position at Elbow Room?
Brief Description:
The position of Host will be responsible for properly greeting the guest and effectively managing the customer flow of reservations. Seating customers in a timely manner and taking to go orders. Will report directly to FOH Managers
Job Duties:
1. Build new client base and maintain current clientele.
2. Effectively booking reservation with detailed notes
3. Cancelations properly using the reservation system, please note parties that are cancelled for any large party or banquet communicate to management.
4. Will know all the items on the menus to help assist customers with questions.
5. Efficiently and effectively take customers to go food & beverage orders, anticipate needs and suggestively upsell items that may interest the customer’s needs.
6. Regularly attend training classes available to improve product knowledge.
7. Clean and pre-buss tables and stations.
8. Properly clean the restaurant
9. Side-work’s part of your shifts beginning and ending responsibility. Know where to look up side-work and look for other ways to keep the restaurant clean. Restrooms are a host responsibility to keep clean
10. Restocking supplies, all employees will assist in keeping the restaurant stocked with the proper supplies to serve our guest.
11. Proficient at end of shift paperwork, and will be responsible for proper payment transactions such as cash handling or credit card processing. Host will also be assigned a personal cash drawer for the day.
12. Will know hours of operation.
13. Will attend any and all staff meetings
14. Can and will be assigned other duties by the manager on duty
Employee’s will also be working on their toes moving walking and engaging with customers
Job Type: Part-time
Pay: $16.50 - $19.00 per hour
Shift:
- 8 hour shift
- Day shift
- Night shift
Experience:
- Restaurant Experience: 2 years (Required)
License/Certification:
- Food Handler Certification (Required)
Work Location: In person
Salary : $17 - $19