Quality Manager

Job purpose

The Quality Manager oversees all aspects of quality management within the company. They are responsible for developing and implementing quality assurance procedures, as well as ensuring that quality control measures are in place to monitor and maintain excellence. They shall identify quality control problems and make recommendations for solutions. The position is based out of our Corporate Office in Piedmont, SC.

Essential Duties and Responsibilities

• Develop and implement quality assurance policies and procedures to ensure compliance with industry standards and regulations.
• Establish and maintain quality control processes to monitor performance and identify areas for improvement.
• Conduct regular audits and inspections to assess quality standards and identify deviations or non-conformities.
• Collaborate with cross-functional teams to develop and implement corrective and preventive actions to address quality issues.
• Provide training and support to employees on quality management principles and practices.
• Analyze data and metrics to track quality performance and identify trends or patterns that may impact quality.
• Manage the documentation and record-keeping process to ensure compliance with regulatory requirements.
• Lead investigations into customer complaints or quality incidents to determine root causes and implement corrective actions.
• Stay current on industry trends and best practices in quality management to continuously improve processes and procedures.
• Communicate regularly with senior management to provide updates on quality performance and recommend strategies for improvement.

Qualifications

• 10 years’ Electrical Construction experience (Industrial/Commercial)
• Thorough knowledge of code and regulations.
• Ability to read and interpret drawings and specs.
• Thorough working knowledge of construction disciplines and phases of construction.
• Good written and verbal communication skills.
• Good client relations skills are a must.
• Detail oriented with a focus on accuracy and precision.
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Proficient in Microsoft Office suite, including Word, Excel and Outlook.
• Procore Experience a plus

Education

• Relevant experience

Working conditions

Must be able to work flexible hours and travel to any jobsite or office, which may include overnight stays.

Physical demands

The physical demands described here are representative of those that must be met by an employee, with or without accommodation, to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to sit, talk and/or hear.
• Frequently be required to use hands to type and write.
• Frequently required to reach with hands and arms.
• Frequently required to stoop, kneel, crouch and/or crawl.
• Must be able to occasionally lift and/or move up to 25 pounds.
• Specific vision abilities include close vision and color vision.
• Able to traverse and work in adverse site conditions: mud, uneven grading, structures under construction, debris, up and down stairs and other conditions as required when on a jobsite.

Direct reports

Quality Technicians

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Experience:

• Electrical: 10 years (Required)
• Quality assurance: 10 years (Required)

Work Location: In person