Certified Dietary Manager - Mercy Retirement and Care Center

Mercy Retirement & Care Center

An Elder Care Alliance Community

Actual pay decision based on factors including experience, skills and training

$80K to $85K a Year DOE

Do you thrive in an environment where meaningful work happens every day? Do you want to make a difference in the lives of older adults?

Mercy Retirement & Care Center has been at the forefront of senior care for more than 150 years. Situated on our lush campus in Oakland, we provide assisted living, memory care, skilled nursing and rehabilitation services to meet a variety of healthcare needs. We provide exceptional, person-centered care that enhances the quality of life for our residents.

Our Culture of Excellence is built on a foundation of respect, integrity, and a commitment to the well-being of both our residents and our team members. We foster a collaborative and supportive environment where innovation and compassion drive everything we do.

About This Career Opportunity

Overview

Our Certified Dietary Manager (CDM) plays a pivotal role in our community, responsible for managing and overseeing all aspects of our dining services and the nutritional care of residents. This includes developing and implementing nutritionally balanced, delicious, and innovative menus that cater to the unique dietary needs and preferences of our residents. The CDM collaborates with our skilled culinary team, healthcare professionals, and management to ensure a seamless, enjoyable, and memorable dining experience.

Responsibilities

• Develop and maintain comprehensive nutritional program for residents alongside the Registered Dietician, taking into consideration individual dietary requirements, food allergies, and preferences.
• Ensure all meals meet or exceed state and federal nutritional guidelines while also delivering an exceptional dining experience.
• Manage and oversee food service operations, including food purchasing, preparation, and presentation.
• Supervise, train, and evaluate health services culinary staff to ensure adherence to high-quality standards, safety protocols, and excellent customer service. Direct supervision of serving staff.
• Collaborate with healthcare professionals to develop specialized meal plans for residents with specific medical or dietary needs.
• Collaborate with the Registered Dietician with regards to the nutritional programs for residents identified as being at greatest risk, such as those receiving enteral feedings or experiencing significant unplanned weight loss.
• Monitor and maintain food safety standards, ensuring compliance with all local, state, and federal regulations.
• Continuously evaluate and refine menus and dining experiences based on resident feedback, dietary trends, and new culinary techniques.
• Manage budgets and inventory, ensuring cost-effective operations without compromising quality.
• Foster a welcoming, positive, and inclusive work environment for all team members.
• Designs and conducts in-service training for staff, supervises the application of these practices, and assesses the outcomes.
• Visits residents during mealtimes to observe their food intake, preferences, and overall nutritional status, communicates observations to the Registered Dietician.
• Meets with resident food committees to gather feedback and insights regarding the quality, variety, and types of meals offered within the community.
• Collaborates with current or prospective benefits vendors to enhance employee wellness offerings.
• Keeps abreast of trends in the food and nutrition industry to foster the development of innovative programs, attending conferences and seminars, as necessary.
• Performs other duties as assigned.

Qualifications Position Requirements

• Cleared Criminal Record clearance through the Department of Social Services prior to presence in the community.
• Health screening and TB test results not older than 6 months.
• Bachelors degree in nutrition, Dietetics, Food Service Management, or related field preferred, or the equivalent combination of education and experience.
• Licensed as a Certified Dietary Manager (CDM) or Certified Food Service Manager (CFSM) required.
• A minimum of three years or more experience in a leadership role in a healthcare or senior living setting.
• Strong knowledge of food safety, sanitation, and HACCP protocols.
• Proficiency with menu planning, budgeting, and inventory management.
• ServSafe certification must be obtained within one year of employment and is required to be maintained throughout the entire period of employment.
• Keep abreast of current state and federal laws and regulations relevant to long-term care facilities.
• Proficiency in Microsoft Office applications, particularly in Office 365, including Microsoft Word, Excel, and email software.

Skills and Attributes

• Driven by the mission and objectives of the organization.
• Excellent written and verbal communication abilities and collaborative work ethics.
• Deliver high-quality and professional interactions with residents, families, peers, volunteers, and team members in a multi-cultural environment.
• Exhibit creative problem-solving (innovation), good decision-making, and proactive initiative with tasks.
• The ability to identify needs, develop, and manage multiple programs and systems concurrently.
• Skilled in exhibiting adaptability, making informed decisions in high-pressure situations, and effectively prioritizing tasks and projects with flexibility and a positive attitude.
• Strong analytical skills and the capability to create financial models.

Compensation and Benefits

We offer competitive *pay and phenomenal benefits. Subject to eligibility requirements benefits include:

• Generous Paid Time Off
• Paid holidays
• Retirement plans
• Comprehensive medical, dental & vision plans
• Flexible spending
• Tuition Reimbursement to promote your career advancement.
• much more

Equal Employment Opportunity/M/F/disability/protected veteran status