What are the responsibilities and job description for the Supervisor - Ombudsman Program position at Elder Services of Cape Cod and the Islands Inc.?
Job Posting (12/3/24)
Elder Services of Cape Cod and the Islands welcomes everyone, without exception!
ESCCI is a nonprofit, community-based organization dedicated to promoting welfare, enhancing the quality of life, and maintaining the dignity of elders in Barnstable, Dukes (except Gosnold), and Nantucket Counties. The organization acts as a central source for information and referral, as an advocate, collaborator, and catalyst, as a coordinator of services and care, as an educator, and as a provider of direct services.
Our incredible benefits package includes:
- Comprehensive health insurance with employer-paid deductible, $0 out-of-pocket employee responsibility (employee does pay a portion of premium from paycheck)
- 3 weeks vacation accrual, 3 weeks sick accrual, 5 personal days (all prorated for part time)
- 12 paid holidays
- 403b retirement with 6% Employer salary contribution
- Option to work one or two days remote, based on department need AND option to work 4-day work week (after completion of probation period)
- …and so much more -visit our website for a complete list of benefits.
We are currently hiring an Ombudsman Program Supervisor. The Ombudsman Program Supervisor will oversee the operation of the Long-Term Care Ombudsman Program and be responsible for the development and implementation of the goals and objectives of the program and supervision of the program’s staff. The Ombudsman Program Supervisor participates as a member of the Community Services Team.
Monday- Friday, 8-4, 34 hours/ week plus unpaid one hour lunch each day.
Ombudsman Program Supervisor
What do you need to be considered for this position?
- Ability to collaborate, take initiative, provide/ receive feedback.
- Ability to work independently and professionally. Ability to prioritize work.
- Excellent communication skills.
- Excellent computer skills required.
- Valid MA driver’s license and car required.
- Bachelor’s degree in Social Work, Human Services, Nursing or related field with five years of equivalent experience working in a related professional environment.
- Three years of supervisory experience required.
- Experience with investigation, mediation, and problem resolution.
- Familiarity with volunteer management
- Knowledge of Long-term Care preferred.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift to 20 pounds.
- Travel is required on a regular basis throughout planning and service area including the islands. Travel to the islands is done by ferry and / or by plane.
- Travel to off-Cape locations is required to attend regional and statewide meetings.
Elder Services is committed to equal employment opportunities for all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Elder Services is an Equal Opportunity Employer.
