Billing Coordinator

Job Title: Billing Coordinator
Location: ElderServe Adult Day Health Center
Reports To: Director, Adult Day Health Center

Position Summary:
The Billing Coordinator at ElderServe ADHC is responsible for overseeing and managing all billing functions related to patient care services. This role requires a detail-oriented individual who can ensure accurate and timely billing while collaborating effectively with a multidisciplinary team. As a key member of the administrative team, the Billing Coordinator must demonstrate strong communication skills, a commitment to teamwork, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Billing and Coding: Accurately process and submit claims for reimbursement from insurance companies and other payers, ensuring compliance with all relevant regulations.
• Documentation: Review and maintain patient records to ensure that all necessary documentation is complete and up to date for billing purposes.
• Insurance Verification: Verify patient insurance coverage and eligibility for services, ensuring that billing is done correctly according to pay guidelines.
• Collaborative Communication: Work closely with medical staff, social workers, families and management to resolve billing issues and answer any billing-related questions. Serve as a liaison between patients, families, and insurance providers.
• Problem Resolution: Investigate and resolve billing discrepancies, denials, and outstanding accounts through proactive communication and follow-up with payers.
• Team Support: Actively participate in team meetings and assist with office-wide initiatives. Support fellow team members in managing the workload and addressing any challenges.
• Compliance: Ensure all billing processes adhere to federal, state, and local regulations as well as company policies.

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• Reporting: Prepare and submit reports on billing and revenue cycle performance as needed.

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Skills and Qualifications:

• High school diploma or equivalent (Associate or Bachelor’s degree in healthcare administration or related field preferred).
• Previous experience in billing or medical office administration, preferably in a healthcare or adult day services setting.
• Familiarity with insurance policies, coding systems (CPT, ICD-10), and billing software.
• Excellent organizational skills and attention to detail.
• Strong communication skills, both verbal and written.
• Ability to work independently and as part of a collaborative team.
• Knowledge of HIPAA and other healthcare regulations.

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• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

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Key Attributes:

• Team-Oriented: A true team player who values collaboration and enjoys working with diverse teams to achieve common goals.
• Adaptable: Comfortable with change and willing to take on new challenges as needed.
• Proactive: Takes initiative in identifying problems and addressing them efficiently.

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• Compassionate: Understands the importance of providing excellent service and support to patients, families, and coworkers.

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Work Environment:
This position is based in a supportive, client-focused environment with a commitment to providing high-quality care for older adults. The Billing Coordinator will work closely with clinical and administrative teams to ensure smooth day-to-day operations.

Why Join Us?

At ElderServe Adult Day Health Center, we believe in making every day meaningful—for both our participants and our team. We value compassion, teamwork, and the unique contributions of every staff member. As our Billing Coordinator, you will not only provide exceptional care but also be a leader in creating a warm, uplifting atmosphere where participants and staff thrive together.

How to Apply

If you’re ready to bring your skills, energy, and positive spirit to a team dedicated to making a difference, we’d love to hear from you. Apply today at info@elderserveinc.org!

Job Type: Full-time

Pay: $37,000.00 - $47,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Louisville, KY 40211: Relocate before starting work (Required)

Work Location: In person

Salary : $37,000 - $47,000