What are the responsibilities and job description for the Banquet Captain position at Eldorado Hotel & Spa?
Description
Position Purpose: You will support the Banquet Captain in directing and motivating the banquet team while personally assisting in providing high quality service on event requirements and standards. The Banquet Captain is an essential support to the banquet team in creating unforgettable experiences for guests.
Supervisory Responsibilities: Server, Bartender, Busser, Food Runner for Banquet Services when on shift
Essential Duties:
- Maintain high level of positive and professional approach with employees, coworkers, and guests.
- Maintain a proper flow of service and FOH staffing levels during shift.
- Maintain good working relationships with suppliers and identify opportunities to decrease operational costs.
- Maintain strong focus on the guest experience and base all of your decision making around making our guests happy, especially when resolving complaints.
- Uphold company food safety, food handling, cleanliness, and sanitation requirements to ensure the health and safety of our guests and staff.
Benefits:
- Part-time employees receive: Dental, Vision and 401k!
- Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k!
Requirements
- Excellent verbal communication and ability to multitask.
- High school diploma or equivalent experience/training. A post-high school degree, Hospitality preferred; or equivalent combination of education and experience.
- 2 years of food & beverage supervision/lead or equivalent combination of education and experience; luxury branded hospitality experience preferred.
- Valid New Mexico Food Handler Certification, and Alcohol Server Certification.
- Ability to work on your feet for eight hours or more.
- Knowledge of Restaurant Point of Sale systems.
- Must be able to lift/push/reach for/carry 30 pounds frequently.
Salary : $19 - $24
