What are the responsibilities and job description for the Spa Esthetician position at Eldorado Hotel & Spa?
Description
Position Purpose: The Spa Esthetician will under the direction of the Spa Director, maintain the quality and exceptional guest experience of the property Spa Facilities as it relates to Esthetician based care. The Spa Esthetician is an essential support to Heritage Hotels & Resorts in creating unforgettable spa experiences for guests.
Essential Duties and Functions/Responsibilities/Tasks:
- Maintain positive and professional approach with employees, coworkers, and guests.
- Greet clients in a courteous manner for all steps of their spa experience.
- Ability to give meticulous facial treatments.
- Consult with the guest to ensure expectations are met for a pleasurable visit, may include site tour.
- Cross-trained to perform all services within a unisex salon operation as determined by license and certification.
- Answer the telephone identifying yourself, your department, and offering assistance.
- Effectively selling retail products and promoting spa services.
- Maintain proper opening/closing procedures and acting responsibly with transactions.
- Maintain a well-groomed, professional appearance, which includes wearing a clean and well-kept uniform, and nametag.
- Follow all safety and health regulations including Personal Protective Equipment (PPE) protocol policies.
Benefits:
- Part-time employees receive: Dental, Vision and 401k!
- Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k!
Requirements
- Current license, Esthetician / Cosmetologist as required by the State.
- Must be a passionate people person, as this job is highly interactive and requires superb customer service skills sales experience a plus.
- Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise.
- Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing.
- Ability to work on your feet or sit for long periods of time.
- Must be able to lift/push/reach for/carry 30 pounds frequently.
- Minimum of 1 year massage therapist experience required; spa or hospitality experience a plus.
- High school diploma or equivalent experience/training.
- CPR Certification a plus.
