What are the responsibilities and job description for the Spa Massage Therapist position at Eldorado Hotel & Spa?
Description
Essential Duties and Functions/Responsibilities/Tasks:
- Work under direction of the Spa Director.
- Maintain positive and professional approach with employees, coworkers, and guests.
- Communicate regularly with all spa staff on property regarding appointments and required timeframe for smooth workflow.
- Greet clients in a courteous manner for all steps of their spa experience.
- Ability to give meticulous massage treatments.
- Consult with the guest to ensure expectations are met for a pleasurable visit, may include site tour.
- Cross-trained to perform all services within a unisex salon operation as determined by license and certification.
- Prepare massage equipment, sanitize instruments, treatment areas and supplies daily, and complete all tasks necessary for opening and closing shifts.
- Maintain a well-groomed, professional appearance, which includes wearing a clean and well-kept uniform, and nametag.
- Follow all safety and health regulations including Personal Protective Equipment (PPE) protocol policies.
- Maintain spa rooms and public areas in a clean, comfortable and saleable condition, including front of house areas. (station cleared, trash picked up).
- Report any accidents or injuries to the Security Department.
- Carry out deep cleaning tasks and special projects.
- Attend product knowledge training as required.
- Keep current and up to date knowledge of changing trends and developments in the department.
- Other duties as assigned consistent with the functions of this position as needed at any of the properties.
Benefits:
- Part-time employees receive: Dental, Vision and 401k!
- Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k!
Requirements
- Current license, massage therapist as required by the State.
- Must be a passionate people person, as this job is highly interactive and requires superb customer service skills sales experience a plus.
- Friendly and warm demeanor, excellent verbal communication and ability to multitask while maintaining poise.
- Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing.
- Ability to work on your feet or sit for long periods of time.
- Must be able to lift/push/reach for/carry 30 pounds frequently.
- Minimum of 1 year massage therapist experience required; spa or hospitality experience a plus.
- High school diploma or equivalent experience/training.
- CPR Certification a plus.
