What are the responsibilities and job description for the Freight Broker/Dispatcher position at ELE Logistics, Inc.?
ELE Logistics is seeking a logistics dispatcher position to create long-term relationships with customers and drivers. You will be working directly with committed drivers who are eager to succeed with you. We are an innovative Logistics Company that enables teamwork, determination, and career growth.
Essential Job Duties and Responsibilities:
Provides day-to-day customer service and logistics support
Tracks and reports the status of shipments
Answers customer inquiries quickly, politely and professionally with a sense of urgency via phone and email
Gathers, distributes, and documents information on shipping activity to keep the entire team up to date
Provides proactive and timely communication of issues found
Evaluates all transportation decisions to ensure the customer and driver is getting the best quality service by providing updates and information prior to them requesting it
Understands the customers’ needs and seek to become their best source for support with transportation needs
Interpersonal and communication skills; works well with team members and is willing to assisting others
Time management skills; is organized and able to establish and follow through on priorities
Problem solving and troubleshooting skills
Ability to multi-task
Strong customer service skills
Strong personal relationship and conflict resolution skills
Experience Requirements:
1 to 2 years of relevant work experience; previous transportation industry or inside sales experience preferred
www.elelogistics.com
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Salary : $40,000 - $50,000
