What are the responsibilities and job description for the Administrative Support Professional position at Electri-City Inc.?
**About Us**
We are a family-owned full-service electrical contractor with over 35 years of experience serving residential, commercial, and industrial customers. Our mission is to provide exceptional service and support to our clients.
**Job Summary**
We are seeking an experienced Administrative Support Professional to join our team as the CEO Liaison and Operations Coordinator. In this role, you will provide administrative support to the CEO and facilitate maximum efficiency in the office. This position plays a crucial role in supporting the CEO, handling customer service requests, and coordinating with team members in the field.
- Provide exceptional customer service via phone, email, and other communication channels
- Enter customer information, create jobs, and schedule service calls in ServiceTitan
- E-mail management and organization
- Manage multiple calendars
- Build templates to streamline operations
- Provide ad-hoc support around the office as needed
- Complete special projects related to marketing, sales, research, and more
- Support payroll and timekeeping processes for field employees
- Purchasing office supplies
- Coordinate events
- Organize and manage the company handbook
Requirements
To be successful in this role, you should have:
- Previous experience as an Executive Assistant or in a similar role
- Familiarity with construction industry terminology (electrical industry knowledge is a plus)
- Proficiency in Microsoft 365 Office Suite (Excel, Word, Outlook, Teams) and calendar management
