Global IT Infrastructure and Compute Services Manager

Description

Who We Are

Founded in 1953, Electrical Components International (ECI) is one of the world’s leading suppliers of electrical distribution systems, control box assemblies, and other critical engineered components for diversified markets. With 25,000 employees and 37 global manufacturing locations, ECI is the trusted partner to market leaders with 500 customers. At ECI, we power smart, connected, and electrified solutions^TM that help solve the most complex challenges.

Since 2020, we have embarked on a successful journey to transform the company, delivering significant value to our customers, investors and employees. As part of our strategic plan, we have defined key pillars to support and accelerate on our growth trajectory. One of these core pillars is focused on driving excellence through enhanced capabilities, tools and processes. To execute our strategy, we are looking to strengthen our organization with the Global IT Infrastructure and Compute Services Manager.

Key Responsibilities

This position will report to the Director, IT Infrastructure and Operations and will be responsible for maintaining ECI’s global infrastructure ensuring availability, recoverability, performance, integrity and supportability through production support and maintenance of existing systems and development and implementation of systems enhancements.

As a key member of the senior IT leadership team this role contributes to the development and execution of the enterprise-wide IT strategy and is responsible for ensuring I&O strategy is fully aligned, positioning I&O to deliver compelling business value.   

In this role, you will:

• Maintain the global infrastructure consisting of physical and virtual servers, virtual desktops, operating systems, and applications to ensure availability, recoverability, performance, integrity and supportability through production support and maintenance of existing systems and development and implementation of systems enhancements working closely with regional IT teams
• Manage enterprise-wide compute resources to optimize performance, security, and cost.
• Ability to provide technical support by identifying, troubleshooting, and resolving problems with server systems, network, and other computer technology
• Planning and executing the implementation of infrastructure for new applications or system integration and testing working closely with project teams across the organization
• Maintain a Business Continuity Planning (BCP) and Disaster Recovery (DR) plan, and modern backup solutions to ensure data resilience and operational continuity conducting regular testing and drills
• Oversee firmware and operating system patch management to ensure security, stability, and compliance
• Work with security team to ensure compliance with endpoint security policies (AV, patching, MFA, and DLP controls)
• Manage vendor partnerships and oversee data center operations, ensuring seamless collaboration and support
• Highly organized with ability to document technical systems with consistency
• Team player with strong analytical skills and the ability to understand and resolve complex problems
• Flexibility, commitment, and capacity to work both independently and as part of a team, including working on-call nights and weekends
• Other duties as assigned.

Qualifications

Education & Experience

• BS in Computer Science, Information Security, or a related field, required. MA a plus.
• Industry certifications such as Microsoft/Azure, CompTIA, Cisco and others are a plus but not required.
• Minimum 5 years of work experience in an Enterprise Infrastructure role

Knowledge, Skills & Abilities

• Experience with Cloud and Virtualization: Azure, Hyper-V, VMware
• Experience with XenApp/XenDesktop, Citrix Cloud, Citrix PVS, and Citrix Published Applications, including thin-client deployment and management.
• Experience with Citrix Profile Manager, FSLogix, WEM
• Ability to design and implement scalable, secure, and high-performance compute environments in on-prem, cloud, or hybrid models
• Extensive knowledge of Linux and Windows Server (AD, GPO, DNS, DHCP, DFS, IIS, CA)
• Proficient in firmware and OS patching management
• Proven knowledge of systems development life cycle methodologies
• Strong technical proficiency in scripting languages including PowerShell, Perl, CGI, Shell scripting
• Experience with automation and infrastructure-as-code (IaC) principles
• Hands-on experience with server performance tuning and monitoring tools
• Experience managing database environments (MSSQL, MySQL, Azure Hyperscale)
• Experience in planning and executing domain migrations, ensuring seamless integration of IT systems, user accounts, and infrastructure while maintaining security and operational continuity
• Business process and reengineering experience, with a solid understanding of the relationship between processes and policies

Company Values & Job Competencies

• Company Values: Safety, Accountability, Integrity & Ethics, Respect & Empathy
• Core Competencies: Communication, Teamwork & Collaboration, Flexibility & Adaptability
• Individual Contributor Job Competencies: Quantity & Quality of Work, Technical Skills & Continuous Learning
• Supervisor & Manager Job Competencies:  Decision Making, Developing Others, Continuous Improvement
• Director & Above Job Competencies:  Leadership, Strategic Thinking, Results

Primary Location & Work Schedule

The Global IT Infrastructure and Compute Services Manager will be based on-site in Southfield, Michigan.

Our Culture

At ECI, we live by our core values of respect, empathy, accountability, integrity, and ethics. Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different perspectives and encourage new ideas.

Our commitment to operational and commercial excellence begins with our commitment to ethical excellence. We deliver results as One Team and follow through on our promises.

Physical Demands & Work Environment

Never = 0 hours daily; Occasional = up to 3 hours daily; Frequent = 3-6 hours daily; Constant 6 to 8 hours daily. 

ECI only accepts applications through the “Careers” tab of its corporate website at on. Occasionally, our job descriptions end up on third party job sites. If you’re viewing this job description on a site other than ours, please go to and click on “Careers” under the History of ECI tab across the top of the page.

The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Electrical Components International is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Federal Applicant Information Poster

Federal Applicant Information Poster - Spanish

Federal Contractor Applicant Information

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