What are the responsibilities and job description for the Out-bounding Specialist position at Electrical Power Source Fresno?
Job Title: Outbound Specialist
Job Type: Full-time
Company Overview: Apex General is a dynamic and rapidly growing Full Home Service Company dedicated to Serving our customers at the highest level. We pride ourselves on delivering exceptional service and innovative solutions to our clients.
Job Description: We are seeking a motivated and results-driven Outbound Specialist to join our team. In this role, you will be responsible for proactively reaching out to potential and existing customers via outbound calls and emails. Your goal will be to introduce our products/services, generate leads, and maintain strong relationships with clients using effective communication skills and persuasive techniques.
Responsibilities:
- Conduct outbound calls and emails to prospective customers based on provided lists or databases.
- Introduce company products/services and educate potential customers about their benefits.
- Qualify leads and set appointments for sales representatives.
- Follow up with leads generated by marketing campaigns or events.
- Build and maintain relationships with existing customers to promote repeat business.
- Achieve daily, weekly, and monthly targets for calls, appointments set, and revenue generated.
- Document all interactions and update customer information in the CRM system (e.g., Salesforce, HubSpot).
- Collaborate with the sales and marketing teams to optimize lead generation strategies.
- Stay informed about industry trends and competitive offerings.
Requirements:
- Proven experience in outbound sales, telemarketing, or a related field.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Ability to work independently and as part of a team.
- Goal-oriented with a track record of meeting or exceeding targets.
- Familiarity with CRM software and proficiency in Microsoft Office (Word, Excel, Outlook).
- High school diploma or equivalent; additional education or certification in sales or marketing is a plus.
Benefits: Hourly pay, Commissions, 401k, & Health Coverage Benefits.
How to Apply: Please submit your resume and cover letter outlining your qualifications and interest in this position to careers@electricalpowersourceinc.com.
