West-ERS Area Manager - Pleasanton

JOB DESCRIPTION

POSITION SUMMARY

​Provide business, managerial, and technical direction to multiple Service Centers. When local Operation Supervisors are not part of the management structure, provide general supervision for Field Engineers and Technicians and schedule workflow. Serve as customer contact and liaison. Keep track of job progress and financial details.

​RESPONSIBILITIES  

R
• esponsible for the sales, profit, and quality of the area operation. 
R
• eview and sign contracts consistent with Limits of Authority. 
W
• ork with the Sr. Director / Region Director, Regional Sales Manager, and Marketing Services to promote new business. 
D
• evelop Area Profit Plan using local committee and periodically review plan to ensure that Service Centers work is on track. 
H
• old periodic regular management committee meetings to promote effective communication and review business progress. 
W
• ork with staff to develop weekly invoicing and monthly Status Reports. 
R
• eview and audit field jobs. 
R
• esponsible for the general supervision, safety, and technical training of Field Engineers and Technicians. 
P
• erform employee performance reviews and recommend appropriate salary changes. 
C
• oordinate technical training for field personnel and assist with career development. 
R
• eview and recommend field technical procedures and procedure changes. 
I
• nterview job applicants. 
D
• evelop and review proposals, and review reports of field engineers. 

S
• upervisory Responsibilities 
1
• Operations Supervisors and/or Supervising Engineers 
1
• Service Center Manger 

 COMPETENCIES

o perform the job successfully, an individual should demonstrate the following competencies: 

A
• ction Oriented – Enjoys hard work; is action-oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise. 
B
• uilding Effective Teams – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team. 
C
• ustomer Focus- Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind. 
D
• rive for Results – Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. 
D
• irecting Others– Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results. 
O
• rganizing – Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. 

ualifications 

o perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

ducation and/or Experience 

F
• our-year degree or graduate of Electrical Technical School or Military equivalent, preferably BSEE. 
S
• ame or similar work experience in the Industrial Service Industry. 
R
• equires a high degree of communication, supervisory, organizational, and good management skills. 
C
• ommunicate effectively, writing and verbally, with clients, peers, subordinates, and management. 
S
• trong computer skills including editing, formatting, and using templates in Microsoft Word, use of the Internet for standards/products/manufacturer research, and operation of computer-controlled test equipment. 
W
• illing to do some overnight travel to cover field region and attend company meetings. 
R
• egularly required to sit, stand, walk, use hands and fingers, talk, and hear. Required to sit and work at the computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. 
V
• alid Driver’s License. 

RAVEL TIME REQUIRED 

2
• 5%

he successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  OUR CORE PRINCIPALS:  Safety.  Integrity.  Respect.  Teamwork.  Diversity & Inclusion.

UR STRATEGIC PRIORITIES

C
• ustomer Focus
O
• perational Excellence
H
• igh-Performance Culture
I
• nnovation
F
• inancial Strength

UR BEHAVIORS

O
• wn It
A
• ct With Urgency
F
• oster a Customer-First Mindset
T
• hink Big and Execute
L
• ead by Example
D
• rive Continuous Improvement
L
• earn and Seek Out Development

t Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

ertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to  help.join@vertivco.com

he successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.  

UR CORE PRINCIPALS:  Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

UR STRATEGIC PRIORITIES

C
• ustomer Focus
O
• perational Excellence
H
• igh-Performance Culture
I
• nnovation
F
• inancial Strength

UR BEHAVIORS

O
• wn It
A
• ct With Urgency
F
• oster a Customer-First Mindset
T
• hink Big and Execute
L
• ead by Example
D
• rive Continuous Improvement
L
• earn and Seek Out Development

t Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. 

ertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to  help.join@vertivco.com . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers

ork Authorization

o calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

he anticipated salary range for this role in the California locality is between $169,950 to $203,940 per year [IF ROLE IS NON-EXEMPT: (based on a 40-hour work week)]—salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.

ERS